My client is looking for a hands-on General Manager to join this very exciting new opening.
Having established iconic venues in the UK and now breaking into Europe, this is a very exciting opportunity!
JOB DESCRIPTION
As General Manager of the Berlin venue, you will oversee the establishment and execute the delivery of our Berlin site.
You will report to the MD and be fully responsible and accountable for this new opening across all areas of the business (not just the Ops), and its ongoing performance as a business.
This role will involve the creation of the venue and leading all operations and logistics as well as all the support functions locally; working closely with finance, marketing, operational, and HR teams to deliver a best-in-class experience and a profitable business with an exciting future.
You will also be expected to link in closely with HQ, where you will receive support and cultural and business steering.
You’ll hold key relationships with suppliers in Berlin and further afield in Germany.
RESPONSIBILITIES
1. Lead on the opening of the first Berlin venue for the group.
2. Manage the relationship between all parties, including HQ suppliers, vendors, staff, as well as finance, HR, and marketing teams.
3. Negotiate legal agreements with suppliers, vendors, and contractors, with support from HQ.
4. Design and implement robust systems to support the new business.
5. Oversee all commercial & compliance activities across the venue.
6. Coach, mentor, and support all managers and heads of departments and the central management team.
7. Collaborate with the People & Culture team to develop and deliver recruitment, onboarding, payroll, and reward & L&D projects within the business.
8. Work with the marketing team to develop a robust sales and marketing plan.
9. Develop an operating plan to ensure that the site can achieve financial budget.
10. Ensure we are constantly delivering on the core Pillars, Mission, and Vision and exceeding expectations with engagement surveys.
11. Shape and create a culture and environment where people want to work.
12. Be a brand ambassador.
WHO ARE WE LOOKING FOR?
* An experienced leader with extensive experience in EU hospitality sectors with a track record of driving businesses through major periods of growth.
* Bilingual German and English speaker.
* Someone who thrives with self-motivation, who can take ownership and lead a complex operation.
* Well versed in the legalities (licensing, food safety, H&S etc.) of opening & operating large, complex hospitality venues in Germany, specifically Berlin.
* Capable of building high-performing teams from scratch.
* Phenomenal financial acumen, experienced in managing detailed P&L accounts.
* Valid passport with no restrictions on EU/UK travel.
* Outstanding hustle.
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