One Click LCA is a Helsinki-based tech company decarbonizing construction and manufacturing with world-leading, easy-to-use, and automated life-cycle assessment (LCA) to calculate and reduce the environmental impacts of building, infrastructure, and renovation projects — as well as construction and other manufactured products. It also enables manufacturers to generate and publish third-party verified EPDs and allows assessment of circularity, life-cycle cost, and soon also biodiversity.
One Click LCA is used in +170 countries. Its decarbonization platform includes a unique global database with +250,000 LCA datasets, and it supports +80 standards and certifications, including LEED, BREEAM, GRESB and other national regulations.
One Click LCA was founded in Finland in 2001 and has a team of +230 people on all continents.
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We are looking for an EPD Consulting Specialist to work with our global English-speaking markets.
One Click LCA is the construction industry’s leading digital platform for Life Cycle Assessment for buildings, infrastructure, and manufacturing. A B2B SaaS business, our solutions are used in over 140 countries, across +50,000 global construction projects, with +150,000 certified construction data points — and trusted by the biggest names in construction and manufacturing.
You will join a supportive, effective, and mission-oriented team in a flexible, friendly and international work environment and have a great deal of autonomy in your role.
This full-time, permanent position is available on a remote basis for candidates based in EU / UK / Asia.
What you’ll do:
* Deliver customer trainings and onboardings to our key and enterprise customers on Life Cycle Assessments and EPDs to make them successful in their use of our software to deliver EPDs
* Helping our customers with their queries related to the software, technical queries about product LCA & EPDs, EPD standards and calculation methods
* Own the Customer Success role for our manufacturing clients by establishing a trusting relationship with customers ensuring high levels of customer satisfaction
* Stay up to date with the One Click LCA platform inside out to be able to help customers
* Writing and contributing to guidance articles which are published on our customer help centre page
* Lead project management for some of our larger customers who have multiple products and show them the value of using the various tools to drive their sustainability and business goals
* Identifying platform improvements and raising them to Product Management
* Maintain high quality standards compliance of our LCA & EPD work
What you need:
* Degree in engineering with a major or minor in environmental, mechanical, materials or similar
* 3-5 years hands-on experience on LCA, product sustainability or related area in a customer facing role
* Experience in technical support, product training and process documentation
* Ability and motivation to partner with manufacturers in making our customers succeed in construction sector product LCA software, EPDs and CFPs
* High customer and service orientation, with attention to details
* Ability to quickly analyse client situation and to find most suitable solution for them
* Fast learning skills and desire to improve constantly
* Excellent communication skills both externally and within the team
* Proficiency in English, additional language skills would be a big plus
* Great colleagues, company social events and ability to contribute to market transformation
What we offer:
* Work in a growing business that helps bring about a zero-carbon future.
* Substantial freedom – with no fixed hours and remote working.
* Challenges, substantial responsibility and the chance to see the results of your work
* directly.
* Competitive compensation and opportunity for professional development.
* A dynamic, friendly, motivated and diverse team of top-notch professionals.
* Great colleagues, social events and ability to contribute to market transformation.
Interested?
We are eagerly waiting for your application until 4 May 2025. Applications are reviewed upon receipt, so please apply promptly to be considered.