Jobs By Nordics is a Nordic Recruitment Agency specialized in connecting candidates from Sweden, Norway, Denmark, Finland and Iceland to companies around Europe.
Are you ready for a new challenge and are passionate about everything online, with an eye for details? Become a member of our strong and growing social media team in Athens, Greece!
Read more and apply with or without a CV!
Tasks:
* Review and categorize social media content based on specific guidelines.
* Ensure that all information uploaded by users follow the guidelines based on client’s policies.
* Make well balanced decisions to be an effective advocate for the online community.
* Ensure high quality and safe experiences for both people and businesses.
* Apply a content policy to digital content and execute handling procedures with consistency.
* Assist customers via chat, email or phone (depending on the project).
* Identify inefficiencies in workflows and suggest solutions.
* Follow company and client procedures and guidelines.
Your profile:
* Excellent verbal and written skills in German
* Very good English knowledge
* Exceptional communication and soft skills, as well as problem-solving skills
* Ability to use Windows Operating Systems, internet applications and MS Office
* Solid team, and collaboration skills, work independently with limited supervision
* Attention to detail and ability to distinguish self-beliefs from moderated content and policies
* Be positive and proactive and have a desire for applying continuous improvement processes
* Experience in Content Moderation, Social Media or Customer Support will be considered as an advantage
* An EU passport is required
What we offer:
Relocation package (A paid flight ticket + 2 weeks hotel accommodation, help with documents and accommodation)
Competitive monthly salary
Bonuses equivalent to 2 extra salary per year (Christmas bonus 1 full monthly salary + Greek Easter bonus 1/2 monthly salary + Vacation bonus 1/2 monthly salary in August)
⚕️ Health insurance
Paid trainings with certified instructors
↗️ Great opportunities within the company
Discounts and other benefits
Free Greek class
Apply with or without CV via the button below!