A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. Stock & Sales Administrator Hamburg (m/w/d) Based in Hamburg Do you match this profile? • Do you have a relevant experience in stock management in luxury Retail? • Do you know how to partner with others to improve processes? • Can you make thoughtful decisions to fix issues that require immediate attention? • Do you have a sense of service and a passion for continuous improvement? • Are you methodical, proactive and endowed with a great sense of organization? This position requires to speak German & English fluent If so, don't hesitate to apply What do we expect from you? Your main tasks will focus on: • Manage Customer Service flows to/from the store (sending, receiving, repairing to/from the platform or subcontractors) • Administration and management of stocks from the reception of stocks to the inventory • Follow-up and preparation of omnichannel orders • Support for the organization of events • Responsible for the training of the commercial team • Perform operational activities/back office tasks in the store More than a job… it’s an experience Joining Maison Van Cleef & Arpels means joining a team where employee development is at the heart of our ambition. You will have the opportunity to benefit from a complete integration with training on our history, our know-how and creations and daily support. The recruitment process: Apply online. If your profile matches our search, you will be contacted by our HR team for an interview. Otherwise, you will receive an email to inform you that your application has not been successful. You will meet with the Retail Director & Managing Director, the Europe Retail Ops Manager. BloomWithVca