As an employee in our customer service, you are the interface between our customers, sales and operational processing in land transport. You promote customer loyalty by accepting transport orders, being available to answer questions and offering tailor-made solutions.
Location: Polch| Reference no.: V | Type of employment: permanent » Your responsibilities:
1. Customer service for our major customers
2. Polite and competent advice to our customers
3. Independent processing of returns/procurement business
4. Ensuring the required delivery times
5. Verification of data
6. Find/create individual solutions
»Your profile:
7. Completed commercial training
8. Experience in customer service
9. Forwarding knowledge is an advantage
10. You have high quality standards for your own work
11. Customer focus, enthusiasm
12. Teamwork skills
Diversity and equal opportunities are firmly anchored principles of our company philosophy. Applicants with severe disabilities will be given priority if they are equally qualified.
» Your top benefits:
13. Hellmann Spirit: You culture throughout the company, regular team and company events, birthday ticket from the German television lottery
14. Work-life integration: flexible working hours and mobile working
15. Additional financial benefits: holiday and Christmas bonuses, company pension schemes and capital-forming benefits, up to €1, net bonus for recommending new colleagues, discounts and offers for travel, leisure and culture
16. Health & well-being: company fitness via Hansefit, mental health and health coaching
17. Family: Vacation days for caring for relatives and for special events
18. Professional & personal development: Newcomer Days, further education and training offers through our academy, digital learning platform (LearningHub)
19. Mobility: Subsidy for the Deutschlandticket, mobility subsidy, free parking spaces, free use of e-charging stations
20. Equipment: laptop/tablet, cell phone
»