With a turnover of more than EUR 200 million and over 7,000 customers, the MAIT Group is the partner for innovative digital solutions in product development, corporate management and IT services. 900 MAITs (a neologism made up of "mate" for partner, "AI" for artificial intelligence and "IT") implement specific solutions at over 25 locations in Germany, Austria, Switzerland and the Netherlands in close cooperation with their customers. As a digitalization partner, MAIT uses the most innovative technologies from market-leading PLM, ERP and IT providers such as Siemens, PTC, Abas, Comarch, HP and HPE.
Team Leader IT Operations & Managed Services (m/f/d)
Full-time
Management and further development of our technical team at several locations
Responsibility for planning, management and controlling within the team
Ensuring quality standards for managed services
Know-how transfer and close coordination with the service desk (1st level support)
Organization of 2nd level support and management of external 3rd level service providers
Establish and continuously improve standardized service management
Completed studies or comparable training with relevant professional experience
Experience in team management, ideally in an IT system house
Experience in the provision of managed services
Enjoy customer contact and working in a team
We also welcome animal colleagues! Do you have a dog that also feels at home in the office? Working time accounts
Use MAIT working time accounts for a better work-life balance - by building up your working time account, you can take advantage of sabbaticals or enjoy early retirement.