Position:
StrategicAccount Director- Symantec and CarbonBlack
JobDescription:
AboutUs
Join Arrow, a leading innovator in thetechnology sector, dedicated to providing cutting-edge solutionsand fostering a dynamic work culture. Our mission is to drivegrowth and innovation through strategic partnerships andexceptional talent.
Strategic AccountDirector- Symantec and Carbon Black
Asa Strategic Account Director, you will be responsible for managingand expanding relationships with existing clients, ensuring theadoption and integration of Symantec and Carbon Black productsacross their cybersecurity portfolios. Your role is critical indriving retention, upselling, and identifying new opportunities toenhance client security postures while delivering exceptionalvalue.
KeyResponsibilities
* Client Engagement& Relationship Management:
* Act as theprimary point of contact for key strategic clients, fostering deeprelationships and trust to ensure long-term businessgrowth.
* Proactively manage and grow existingaccounts, identifying opportunities to expand the use of Symantecand Carbon Black solutions.
* Develop a thoroughunderstanding of each client's business objectives, security needs,and technical challenges.
* Collaborate closelywith clients to implement tailored cybersecurity strategies thatleverage the full Symantec and Carbon Blackportfolios.
* Ensure high levels of clientsatisfaction by consistently delivering value and providingproactive support throughout the clientlifecycle.
Portfolio Adoption &Solution Delivery:
* Drive the adoptionof Symantec and Carbon Black solutions, ensuring clients fullyrealize the value of the cybersecurityproducts.
* Work with clients to identify gaps intheir security architecture and propose solutions that align withtheir long-term business goals.
* Collaboratewith technical teams to deliver solution demonstrations, workshops,and proof-of-concepts (POCs) to showcase the capabilities ofSymantec and Carbon Black.
* Provide leadershipduring implementation and deployment phases, ensuring a seamlessintegration of solutions into the client'senvironment.
Sales Growth &Revenue Retention:
* Meet and exceedrevenue retention and growth targets by identifying upsell andcross-sell opportunities within your assignedaccounts.
* Lead the development and execution ofstrategic account plans, with a focus on driving portfolioexpansion and securing renewals.
* Identify risksto account health and work proactively to mitigate client churn,securing long-term partnerships.
* Participate inquarterly business reviews (QBRs) with clients, providing insightson the performance of solutions and offering recommendations foroptimization.
Collaboration &Internal Alignment:
* Work closely withinternal teams, including sales engineering, customer success, andtechnical support, to ensure client needs aremet.
* Act as a client advocate within Arrow,providing feedback to product management and development teams todrive product improvements.
* Collaborate withmarketing and sales leadership to develop targeted campaigns andinitiatives that promote Symantec and Carbon Blackproducts.
Qualifications
Required:
* Provenexperience in account management, business development, or saleswithin the cybersecurity or technologysectors.
* Strong understanding ofSymantec and Carbon Black solutions (or similar technologies) andtheir role in a comprehensive cybersecuritystrategy.
* Excellentrelationship-building skills with the ability to establish trustwith senior stakeholders (CISOs, IT Directors,etc.).
* Demonstrated ability to achieve andexceed revenue retention and growthtargets.
* Willingness to travel up to 60% of thetime for client meetings and events
* Fluency inEnglish.
Preferred:
* Fluencyin additional European languages.
* Experiencewith strategic sales initiatives and marketingcollaborations.
Skills andAttributes:
* Strong leadership andmanagement capabilities.
* Excellentcommunication, negotiation, and influencingskills.
* Ability to connect, enthuse, andmobilize teams.
* Deep understanding of vendorstrategies and ability to evangelize vendorpropositions.
Benefits:
* Competitivesalary and performance-basedbonuses.
* Comprehensive benefits packageincluding health insurance, pension contributions, and paid timeoff.
* Opportunities for career advancement andprofessional development.
* A dynamic, inclusivework environment with a focus on innovation andcollaboration.
SUBMITCV IN ENGLISH- MANDATORY
Arrow is anequal opportunity employer. We are committed to providing anaccessible, inclusive, open and welcoming workplace environment forpeople with different abilities, backgrounds, lifestyles, sexualorientation, gender identity, needs and expectations, helping allindividuals to make the most of their professional potential. Wehonor our commitments under articles 1 and 18 of Law No. 68/1999and give special consideration to candidates in protectedcategories.
Arrow è un datore di lavoro chegarantisce le pari opportunità. Ci impegniamo a fornire un ambientedi lavoro accessibile, inclusivo, aperto e accogliente per personecon diverse abilità, background, stili di vita, orientamentosessuale, identità di genere, esigenze e aspettative, aiutandotutti gli individui a sfruttare al meglio il loro potenzialeprofessionale. Onoriamo i nostri impegni ai sensi degli articoli 1e 18 della legge n. 68/1999 e diamo particolare considerazione aicandidati delle categorieprotette.
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Location:
ES-Spain- Remote
TimeType:
Fulltime
JobCategory:
Sales