Your mission Are you a passionate UX designer who wants to make a direct and measurable impact on users' lives? Are you tired of working in environments where UX takes a back seat or is undervalued? If so, we have an exciting opportunity for you to join our newly formed UX team at Checkmk and make a real difference At Checkmk, we don't just talk about user-centricity, we live it. As our new research-focused UX designer, your mission will be to drive research efforts to make our IT monitoring software, Checkmk, more consistent and accessible, improve error prevention and recovery, and ultimately make users more efficient. You will play a pivotal role in ensuring that our users have a seamless and enjoyable experience when using our product. Here's what your journey with us will look like: User Research: Conduct qualitative and quantitative research, including planning, execution, and analysis, to gather deep insights into user behaviors, needs, and pain points. Translate findings into actionable recommendations. Usability Testing: Conduct usability testing sessions to test design solutions, iterating based on feedback to ensure optimal user satisfaction and efficiency. Collaboration: Work closely with product teams to ensure that user research findings are integrated into the design process, driving data-informed decisions that enhance user experience. Interaction Design: Utilize usability best practices and design patterns to create user flows and wireframes based on user stories and research insights in close collaboration with product management, development, and our users Your profile You are a T-shaped UX designer with a focus on user research. You have a Bachelor's degree in a field related to UX, HCI or media communications OR a certification such as CPUX-F OR equivalent experience You have demonstrated experience of at least 2 years in UX or product design, ideally in the B2B software sector You are passionate about delivering great user experiences You are a detail-oriented person with a hands-on mentality You are proficient with quantitative and qualitative research methods You can confidently lead user interviews and usability tests in German and English You have a strong understanding of data analysis You know how to utilize design and prototyping tools, such as Figma and Figjam Nice to have: You have worked in a SCRUM environment with Jira Nice to have: You have worked with Useberry or similar online survey tools. Why us? The chance to make a decisive impact and shape the future of a dynamic, fast growing tech company while growing with your tasks and responsibilities Flexible and family-friendly working conditions in a stable environment With the wide range of sports and wellness offers from Wellpass, you can choose from over 9,000 sports and wellness offers An agile team that embodies autonomy and fast decision making within flat hierarchies A unique corporate culture where we emphasize equity, diversity and inclusion A wide range of education and training opportunities Fully remote work or high flexibility between mobile work and an office in one of the most beautiful, central district of Munich An attractive salary Regular onsite events of all sorts (Checkmk Conference, Conference After Party, Company Outings, Team events and more) in a familiar atmosphere Interested? Then contact us now You can get insights about workingcheckmk at: www.kununu.com/de/checkmk About us We are the creators of Checkmk, a leading hybrid IT monitoring software for both cloud-native and traditional infrastructures and applications. Checkmk is available as an open-source and commercial edition. We are a strong team of software developers and DevOps, open-source enthusiasts and nerds who are passionate about helping small and large companies run their complex IT infrastructures reliably. Over the last four years we have grown from 20 to over 150 employees to support our customer growth in Europe, the US and beyond. Our colleagues currently work from Munich, Germany, Italy, Austria, Spain, Poland and the US. We are a dynamic, fast growing and easy-going company where positive collaboration is very important. We are more than just colleagues; we have a strong team and a great customer community. For us, high autonomy and flat hierarchies are not just words on paper, but everyday life. With us you don’t work as one of hundreds or on purely theoretical questions but have an immediate positive influence. With our product, we make the lives of thousands of administrators easier and help them in coping with the increasing complexity of IT. Our customers love our product and your work helps to keep it that way