For our department IT Quality Assurance within General Services, we are looking for a (an): IT Quality Assurance Specialist (M/F/X) Main duties: Interpret and build upon Luxair''s quality assurance standards, and ensure that our final products observe those standards Document quality assurance activities with internal reporting Assist with new standards for development and design, with improvements, and create test plans for implementation across all business units Plan, execute, and oversee inspection and testing of incoming and outgoing product to confirm quality conformance to specifications and quality deliverables Develop or update any complaints and inspection procedures to ensure capture and investigation, as well as proper documentation of complaints Drive and push for high level of quality of all product related topics within IT, business and with external stakeholders Observe and raise opportunities for new features, analyses and prepare technical specifications of new integrations, informs about potential implementation gaps Provide relevant information in product status reports, technical documentation, specifications, user manual or feedback; Lead the testing efforts for the product or application, in a disciplined, session based approach Define the scope of testing within the context of release/delivery Development and definition of tests methods and testing tools Build tools, scripts, automate, query various database types to help with broader or deeper testing coverage Highlight bugs source, finding ways to reproduce weird behaviors, bug advocacy Management of testing activities (analysis, test planning and organization). Required profile: Minimum required criteria: Be holder of a bachelor degree "BAC& 3" in Information Technology or equivalent combination of education and experience in a similar position ISTQB certification High proficiency in computer technology and systems operations Relevant experience in quality analysis, testing, management, engineering, assurance or similar Strong analytical and problem solving skills, taking a disciplined and systematic approach Able to work efficiently in an agile and other iterative style team environment with proactive work attitude Show empathy, honesty, integrity and accountability. Good listening skills and ability to defend stakeholder needs Demonstrated knowledge of testing best practices, version control practices and defect management practice Able to prioritize tasks alone depending on changing product or project risks Be autonomous and able to work closely with Product Owners and other stakeholders to understand their expectations at a deep level but can act as a team player and a coach/mentor too Excellent verbal and written communication skills in English (French and/or German is considered as an advantage). The ideal candidate: Knowledge of Javascript, Typescripts and playwrite testing framework is a big plus. Knowledge of Luxemburgish or any other language is considered as