Since our inception in 1998, exceptional customer service has been at the heart of our mission. Building on this foundation, we expanded our expertise in 2020 by joining forces with TELUS Digital, a move that enabled us to leverage our strengths and provide outstanding service to international partners across more than 50 languages.
If you are driven to advance your career and take on new challenges in a dynamic environment, we invite you to explore opportunities within our growing company.
Digital Trust and Safety Analyst (German)
We are seeking a skilled professional to join our team as a Digital Trust and Safety Analyst, specializing in German. This role will be based in Essen, Germany.
Key Responsibilities:
* Providing back-office support
* Taking charge of general administrative tasks
* Offering online support for specific cases
* Achieving and maintaining high quality standards
Requirements:
* Able to work from our office in Essen
* Fluent in German (written and spoken) and a minimum B2 level of English
* Valid work permit for Germany or EU citizenship
* Availability to complete up to 4 weeks of full-time training
* Affinity with back-office services
* Reliable and efficient working approach
* Goal-oriented mindset
What We Offer:
* An attractive hourly salary of €15.38
* A fully paid training period
* A €2,000 signing bonus for full-time employees hired in January
* A €50 REWE voucher for employees hired in January
* The opportunity to work with a diverse and multicultural team
* Advanced job opportunities within our internationally expanding company
* A modern office located in the heart of Essen
* A positive international working environment
* A fun-filled floor with Nintendo Switch, table tennis, and other amenities
* Comfortable leisure areas and opportunities to participate in various activities, such as yoga or guided meditation
* Appealing benefits in the office, including regular fruit deliveries and free drinks
* Intriguing and diverse responsibilities
* Schedule flexibility available