Patrique Mercier Recruitment is excited to offer a fantastic opportunity for a German Speaking Customer Support representative to work in Greece, with fully paid relocation provided. This role is perfect for those looking to embark on a new adventure while providing top-notch customer service to our clients. You will play a key role in assisting German-speaking customers with their inquiries and ensuring a seamless experience. If you are fluent in German and eager to take on a new challenge in a beautiful country, we would love to hear from you!
Responsibilities
* Provide exceptional customer support via phone, email, and chat channels in German.
* Assist customers with inquiries regarding products, services, and account issues.
* Effectively resolve customer complaints and provide timely solutions.
* Educate clients about available services and offerings to enhance their experience.
* Document customer interactions accurately and contribute to service quality improvement.
* Collaborate with team members to ensure effective customer support.
Requirements
* Fluency in German (both spoken and written) is essential.
* Strong communication and interpersonal skills.
* Prior experience in customer service or support roles is preferred.
* Excellent problem-solving abilities with a focus on customer satisfaction.
* Willingness to relocate to Greece and embrace a new cultural experience.
* A positive attitude and ability to work effectively as part of a team.
* Familiarity with customer service software is an advantage.
Benefits
* Private Health Insurance
* Training & Development
* Performance Bonus
* 2 Extra Salaries Per Year
* Fully Paid Training
* Great Salary
* Fully Paid Relocation Package ( flight, transfer and hotel )