Mitarbeiter IT Support 2nd Level Onsite (m/w/d)Are you passionate about IT and eager to make a real difference? Join Hemmersbach, one of the fastest-growing companies, and become an Onsite Technician in Bremen! As a 2nd Level Support specialist, you'll be the go-to person for all things tech, ensuring our users experience the "Wow" factor every day. What you'll do:Be the first point of contact for technical inquiries and issues, providing top-notch support with a smile.Take ownership of installing, maintaining, and troubleshooting IT systems, including MS Win 10 and MS Active Directory.Manage hardware/software installations, network configurations, and actively participate in exciting IT projects (rollouts, migrations, hands & eyes support).Showcase your analytical skills by meticulously documenting system and application errors.What you'll need:Completed training as an IT Specialist for System Integration or at least 2 years of experience in IT support.Solid experience working with the Microsoft environment.Familiarity with ticketing systems.Excellent communication skills in fluent German (C1) and good English language proficiency for daily use.What we offer:Competitive salary and benefits package.Opportunities for professional growth and development.Dynamic and international work environment.A chance to work with cutting-edge technology.