What You'll Do:
The Account System Architect (SA) is a customer-focused technical sales professional who provides high level technical support and guidance to customers. He/she collaborates with the Account Team to recommend and develop appropriate customer solution offerings.
We enable our top enterprise customers to transform their business to next generation architectures including new technologies, cloud models and new services. We leverage our assets to solve our enterprise customer’s critical challenges.
The Enterprise Global organization is searching for an Account SA, located in Garching, Eschborn, Duesseldorf or Krakow to work as technical lead for the Deutsche Bank Account Team. With this role, the SA will drive and develop the architecture and technical strategy for this customer. In collaboration with the dedicated Account Managers and the Service team, he/she has to drive the top opportunities with success. Experience in the Finance sector and a firm understanding of the challenges running large projects and how we can help monetize and optimize the GTM of our customer will be key.
* Develop and build customer relationships with technical decision makers
* Provide technical, consultative, and architectural sales support
* Together with the Account Team develop and manage the technical account plan
* Proactively generate new opportunities through customer meetings, events and seminars
* Collaborate closely with key cross-functional teams across all architectures, Sales and Services, Customer Success and Engineering.
* Understand and position relevant cross-technology uses cases at our strategic customers
* Adopt the concept of continuous learning and stay up to date on Cisco solutions, products and services
* Analyze customer business demands and priorities in a technical context and be able to translate priorities into technical roadmaps
* Understand business economics and trends of the industries and vertical markets in which the customer conduct business and reflect how Cisco solutions can add strategic value
* Build relationships both within and outside of Cisco; establish credibility quickly by being the trusted advisor
Who You'll Work With
The SA acts in an increasingly consultative fashion and is looked to as an expert, or trusted technical advisor, in his / her field by the account team and customer. All SAs engage customers face-to-face or via collaborative tools and technology such as WebEx Video. As part of a Global account team, it will be necessary to work cross-functionally with various members of the regional teams. This will ensure alignment with the global account strategy and consistent local implementation.
Who You Are
Minimum Skills
* Several years of related pre-sales experience.
* Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis required.
* English and German language skills
* Strong understanding of the customer business model and common financial pain points; ability to frame Cisco offerings in terms of business drivers
* The SA has an in-depth knowledge of their specialization and adjacent technologies including product, technology, and competitive information
Desired Skills
* Typically requires BS/BA (EE/CS) or equivalent.
* CCNP or CCDP Certification preferred.
* Advanced understanding of Cisco vision and technology; articulate the vision from the customer perspective
* Understand customer business drivers and how to map these to a customer network platform Technical Acumen
* Understand networking industry trends, including new products and solutions
* Understand competitive product and solution landscape
* Advanced knowledge in Core Networking, AI Cloud, Security
* Excellent technical consulting skills, including ability to define trade-offs, ask probing questions, and incorporate Cisco solutions into a broader technology environment
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