Senior Manager Fund Administration & Transfer Agent Arendt Investor Services, which is part of Arendt & Medernach, the largest law firm in Luxembourg, is regulated by the Luxembourg supervisory authority (CSSF Commission de Surveillance du Secteur Financier) and operates under the status of Professional of Financial Sector (PSF). Arendt Investor Services offers a wide range of services, such as domiciliation, corporate secretarial and accounting services, fund services, directorship of companies, tax compliance services and assistance in the winding up of companies. Given the ongoing development of our firm, we are currently recruiting a dedicated: Senior Manager Fund Administration & Transfer Agent Our financial services firm needs a Business Unit Manager within the Fund Services department, heading a Fund Administration team for the alternative asset class (PE, RE and Debt). The asset class book is strategically growing. The scope includes both Accounting and Transfer Agency activities, while the department is expanding due to the double digit growth, the headcount is currently around 40. Your role: Work in close cooperation with the department Director in relation to business activities focusing on monitoring the revenues teams performance in achieving the defined revenue goals for new and existing business Oversee coordination of the business unit with other departments of the company and within the business unit itself as well as ensuring continuous collaboration within the business unit and with the other departments Participates in management reviews of the business units overall performance, handling the performance review of the business unit and any other HR items Building and leading a dynamic organisation and setting the exle as leader, mentor and coach to further strengthen skills of the team Report on monitoring activities and risks, service level achievements and key performance indicators on an ongoing basis Lead the accounting and transfer agency section of the business unit by overseeing the tasks of the team and providing guidance and direction to the managers to ensure direct line of reporting and respect of KPIs.Support in ensuring appropriate risk based control regimes are maintained for each client through the use of internal and external fund data and facilitate effective escalation of issues in line with client policies Review policies and procedures set in place covering the NAV valuation process with reference to local and global legal, regulatory and market practice Budget analysis, revision of the scope of services and fee arrangements, drafting of operating memorandum. Having a good client ownership towards a portfolio of clients and acting as key contact when and where required to coordinate requests internally either within the team or with other internal departments. Manage and support the teams to ensure smooth delivery of deliverables and managing the client expectations. Managing discussions wit