Field Applications Technician
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locations: Ostfildern
time type: Full time
posted on: Posted 30+ Days Ago
job requisition id: JR24_000128
ABOUT THE OPPORTUNITY
Join world-class experts in providing support to our customers as a Field Applications Technician. The Field Applications Technician will work alongside highly experienced and self-motivated colleagues, with great opportunity to learn new skills and be part of a highly effective team. Candidate will work from home when not traveling or in our office in Ostfildern, Germany.
As Field Applications Technician, the successful candidate will be responsible for coordinating the planning, commissioning, and installation of machinery and equipment at customer sites, using knowledge of engineering and programming, as well as sophisticated instruments, intelligent vision, precision motion control.
Specifically, this role will:
* Knowledge of electronics, mechanics, spectral measurement systems, imaging systems, and computer systems
* Perform advanced, total system-level troubleshooting, installation, maintenance and repair of designated equipment
* Test to make sure that machinery has the capability to carry out desired functions. Able to perform data analysis using statistical tools
* Provide training to end users, applying technical knowledge to adapt the chosen equipment to the specific job application
* Oversee installation to ensure that machines and equipment are installed and functioning according to specifications
* Set schedule of procedures and maintenance tasks as required to maintain equipment in prescribed condition
* Provide technical information and training to workers in other departments as needed
* Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner
* Provide equipment functionality and capability reports and act as technical liaison
* Daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction
* Participate and support sales activities such as trade shows, customer visits, etc., as technical support
ABOUT THE CANDIDATE
Our ideal candidate brings a wealth of technical experience and should possess:
* 3+ years of work experience in field support or related function, preferred in metal recycling industry
* Can travel to customer site with very short notice
* Approximately 60% Travel
* Excellent skills in planning, communications, analytical capabilities, and attention to detail
* Outstanding interpersonal skills, self-motivation, and the ability to work with a high degree of independence
* Strong bias for action, a high sense of urgency, and the ability to drive results
* High standard of ethics and integrity
* Proficient English communication skills; any other language is a plus
ABOUT THE COMPANY
Ocean Optics is an Applied Spectral Knowledge company and a leading provider of optical solutions for researchers and industries, utilizing spectral measurements to expand scientific discovery, reduce waste, and improve quality of life. We combine savvy system design, integration capabilities, and application knowledge to help people solve problems using light measurement.
With more than 200 employees worldwide throughout the US, EMEA, and APAC, we leverage the wealth of knowledge from a diverse and multidisciplinary team that drives our growth and high performance. Ocean Optics is a subsidiary of Halma plc, an international market leader in safety, health, and environmental technology.
ABOUT THE PERKS
Ocean Optics offers a comprehensive compensation package and health and wellness benefits. Also, as a member of the Halma Group of companies ( our employees enjoy excellent career development, networking, and advancement opportunities worldwide.
EQUAL OPPORTUNITY EMPLOYER (US)
Ocean Optics is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
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