Job Description Hey, are you searching for an exciting internship where you can gain valuable insights into the field of Business Process Management? Then we have just the right opportunity for you Starting as soon as possible we are looking for you to support our team for a period of 6 months. We will mainly need you on-site in Hannover. However, we understand that there may be days where you prefer to work from home. Therefore, we will find a solution that works for all of us - remote working hours are possible in consultation with your supervisor. You will work closely with our HQ and EMEA Operations team to analyze, improve and document processes within our retail business. This role offers a unique opportunity to gain hands-on experience in process analysis, process optimization, process documentation and to understand operational efficiency in a dynamic and fast-paced environment. What can you expect from us: You assist in analysing, optimising, standardizing, mapping and documenting current business processes from ContiTrade EMEA markets Collect and analyze data to identify best practices, inefficiencies and bottlenecks in existing processes You support the development of process improvement recommendations in alignment with the Operations team You collaborate with cross-functional teams to implement process changes Participate in creating process documentation (standards, procedures, work-instructions, swimlane diagrams) and training materials Contribute to the maintenance of process repositories and databases Assist in preparing presentations and reports for management You support the team in various administrative tasks related to process management initiatives