Make your mark for patients
Are you passionate about making a difference in patients' lives? Do you thrive in a dynamic and innovative environment? If yes, UCB could be your next place to be:
We are looking for a Head of Operational Excellence & Transformation (m/f/d) to lead our convention management and business transformation team in our German affiliate organization in Monheim am Rhein, Germany.
About the role
You are responsible to develop and implement operational strategies and to manage and mentor both the Business Transformation and Convention Management & Project Support team. You are driving strategic change initiatives increasing impact, synergies and efficiency while ensuring the successful execution of large-scale congresses, events and business projects. This involves aligning transformation goals with business objectives, optimizing operational efficiency and managing stakeholder relationships across both functions. You provide a best-in-class customer experience with a holistic approach serving patients, health care professionals and payers.
Who you´ll work with
You are part of the German Leadership Team. This role requires an intensive cross-functional collaboration with Business Teams incl. Medical and Commercial Teams, Talent and I2I on local, EU and Global level.
What you´ll do
* Strategic Planning & Change Management : Lead efforts to identify, plan, and execute transformative initiatives across the business. This may involve process improvements, digital transformation, or organizational changes aimed at improving efficiency and competitiveness
* Performance Metrics & KPIs : Define and monitor performance and outcome indicators to assess the impact of customer-related and transformation projects, ensuring they deliver value and meet strategic objectives
* Sustainable Event Planning & Execution : Oversee the planning, organization, and management of conventions, meetings, and other corporate events, ensuring that logistical and operational aspects are executed seamlessly and sustainability targets are accomplished
* Budget & Resource Management : Manage event budgets, vendor contracts, and ensure efficient allocation of resources for both conventions and related projects
* Project Coordination & Support : Ensure that Project Support team is managing timelines, providing deliverables, and cross-functional collaboration to support the business
* Guidance & Leadership : Provide leadership to both teams, mentoring them through complex change processes, ensuring effective implementation of initiatives and fostering a collaborative environment that promotes high performance to maximize synergies and streamline processes
Interested? For this role we’re looking for the following education, experience and skills:
* Extensive experience regarding commercial excellence/sales excellence
* Team Leadership : Ability to lead diverse teams, inspire performance, and manage cross-functional team dynamics
* Change Leadership : Skilled in guiding teams through transformation initiatives, ensuring buy-in, and managing resistance to change
* Strategic Planning : Strong skills in setting clear objectives, aligning transformation initiatives with business targets, and anticipating future trends
* Business Acumen : Understanding of market trends, business dynamics, and how different functions contribute to overall success
* Project Coordination : Expertise in managing multiple projects simultaneously, prioritizing tasks, and ensuring that deadlines and quality standards are met
* Communication : Excellent written and verbal communication skills in English and German, capable of conveying complex ideas clearly to diverse audiences
Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you!
About us
UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are around 8,500 people in all four corners of the globe, inspired by patients and driven by science.
Why work with us?
At UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equitable opportunities to do their best work. We ‘go beyond’ to create value for our patients, and always with a human focus, whether that’s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.
UCB and its subsidiaries encourage diversity and inclusion in the workplace; we are an Equal Opportunity Employer. We do not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity.
Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on EMEA-Reasonable_Accommodation@ucb.com. Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.