Job Description
Reporting directly to the General Manager, the Director S&O is responsible for creating and driving the overall strategy in Germany, alongside the GM, across all of our business verticals (restaurant, retail, drive, new verticals). Using a hands-on and data-first approach, the Director, S&O’s scope will be to drive Wolt’s expansion of operations throughout Germany, cross-collaborating with all business units to drive growth and efficiency.
You're excited about this opportunity because you will…
1. Strategize - Work on unique strategies across our three-sided marketplace
2. Engage – Implement scalable plans and best practices to provide an outstanding operation
3. Experiment – Use data to make decisions and run tests on everything from delivery times to the selection of merchants on the platform
4. Analyze – Build models to evaluate the economic and strategic costs and benefits of several programs and experiments
5. Influence – Partner with our Product, Engineering, Merchant, Sales, Platform, BD, and Marketing teams to create strategic plans and improve new market opportunities
6. Operate – Figure out how to get from A to B–then actually make it happen.
Our humble expectations
We're excited about you because…
1. You have 6-7+ years of top tier Consulting, VC, PE OR industry experience; high-growth or early-stage startup experience is a bonus.
2. You have a proven track record in driving team success, operating cross-functionally and cross levels.
3. You thrive on uncovering and solving problems, working with data and can set and translate high-level goals into execution.
4. You are a self-starter and exhibit extreme ownership mentality driving a variety of growth and profitability projects from end to end.
5. You want to affect change every day working from first principles; you can operate in fast-paced, energizing environments.
6. You are skilled in business analysis and modeling that translate into strategic plans and execution at the lowest level of detail.
7. You seek operational accountability and are ready to provide senior management with the regular performance updates, diver analysis and improvement plans.
Next Steps
At Wolt, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from couriers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
About Wolt
Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores (Wolt Market). Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand.
So, why work at Wolt?
At Wolt, We’re About Getting Things Done.
You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people. We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you. #J-18808-Ljbffr