Patrique Mercier Recruitment is excited to offer a fantastic opportunity for a German Speaking Customer Support representative to work in Greece, complete with a fully paid relocation package! This role is ideal for those seeking to combine their professional skills with the experience of living in a beautiful country. As a key member of the customer support team, you will assist German-speaking clients with their inquiries, ensuring that you provide the highest level of service and satisfaction. If you are fluent in German and looking for an exciting new challenge, we highly encourage you to apply!
Responsibilities
* Deliver outstanding customer support via phone, email, and chat using German language skills.
* Assist customers with various inquiries regarding products and services.
* Effectively manage and resolve customer complaints with a solution-oriented approach.
* Provide guidance and information about services, ensuring customers are well-informed.
* Maintain accurate records of customer interactions for the purpose of quality assurance.
* Work collaboratively with team members to continually improve the overall customer experience.
Requirements
* Fluency in German (both spoken and written) is required.
* Excellent communication and interpersonal skills.
* Previous experience in customer service or support roles is preferred.
* Strong problem-solving skills and a focus on customer satisfaction.
* Willingness to relocate to Greece and adapt to a new cultural environment.
* A positive attitude and ability to be a team player.
* Experience with customer service software is a plus.
Benefits
* Private Health Insurance
* Training & Development
* Performance Bonus
* 2 Extra Salaries Per Year
* Fully Paid Training
* Great Salary
* Fully Paid Relocation Package ( flight, transfer and hotel )