At Brammibal's Donuts GmbH we're looking for a General Manager (gn) to join our Hamburg team.
About the job
As our General Manager(gn) it's your job to ensure that our bakery and shops in Hamburg operate efficiently and profitably while you create a comfortable and welcoming environment for our team, business partners, customers, and community.
You will coordinate all aspects of the donut production, logistics and our retail locations and will be responsible for the business performance, quality standards, health and safety, and team management.
You will manage a team of four Shop Managers and Assistants as well as our Bakery Manager and ensure they are achieving their productivity goals. You will have a strong working relationship with our Head of Operations as well as our HR Manager in Berlin.
Your tasks
* You oversee the production and strive for process optimization with continual personal inspection of production and processes.
* You conduct regular meetings with the Bakery Manager to discuss and solve issues of the production.
* You coordinate logistics of suppliers.
* You ensure compliance with all legal safety regulations, operational hygiene measures and HACCP guidelines in all locations.
* You conduct ongoing feedback and evaluation meetings with all Shop Managers to ensure all Retail outlets reach their sales and productivity targets.
* You oversee the visual look of our locations to attract, engage, and motivate the customers and match our brand language.
* You ensure our high customer service and quality standards are met at all times and our sales targets are being achieved.
* You oversee the recruiting and onboarding process in all locations in collaboration with our HR team in Berlin.
* You help us establish our presence in the Hamburg community and build new partnerships with other companies.
About you
* Successful completion of relevant training or university degree.
* Good communication skills in German and proficiency communicating in English, ideally fluent in both.
* Experience in the hospitality sector, e.g. bakeries, restaurants, cafés, system gastronomy, etc.
* Commercial experience in the area of personnel management and cost management.
* Proficiency in computer programs like MS Office, Google Docs.
* An aptitude for all things technical and mechanical, the ability to problem solve and coordinate maintenance of production facilities.
* A base knowledge of German Employment Laws, and a strong familiarity with German Food Safety laws and German workplace safety regulations would be nice to have.
* Passion for donuts and an interest in food and consumer trends.
We don’t expect you to check all the qualification boxes and encourage you to apply if you have experience in some of the areas.
What we can offer you
* The unique chance to build up incredible teams in Hamburg and grow with your role and our company.
* A stable full-time position - meaning 37.5 hours of work per week at Brammibal's.
* An annual salary of 40,000-48,000 EUR based on experience.
* A discounted Deutschland Ticket (6 EUR/month).
* Discounted Urban Sports Club membership.
* An open work atmosphere & a lot of space for your own ideas.
* Of course free donuts/coffee & discount on our products.
* Discount on vegan yummy fast-food at all stores of our friends at "Vincent Vegan" in Berlin and Hamburg.
At Brammibal’s Donuts, we treat all applicants equally, regardless of gender, color, ethnic or social origin, language, religion or belief, age, marital status, physical disability, sexual orientation or gender identity.
Apply for the job
Please do not include a picture with your CV; if you are who we are looking for then all the information we need is in writing.
Next steps: On the next page you will find a couple of questions we would like you to answer. Besides that, we only need your current CV as PDF.
Our Values
Responsibility: We choose our ingredients and suppliers responsibly. Not only do we want to do less harm, but do more good.
Continuous Improvement: We always strive to make things better.
Approachability: We provide friendly service to our customers, we treat each other with respect on eye level and are always open-minded.
Joy: We are not just a bakery business; we believe we spread joy. A visit at Brammibal’s Donuts can turn a bad day into a good one. Our employees feel empowered to be themselves. Yes, we work hard, but we also have fun while doing it.
Veganism: We believe a vegan lifestyle is better for the animals, better for the planet, and better for you.
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