For a globally active and renowned customer, we are looking for talented customer service representatives (m/f/d) with very good Czech language skills and fluency in English for their customer service team.
About the job:
* Working for an internationally recognized brand
* Working in a multicultural work environment
* Modern equipped workplace
* Centrally located and easy access to public transport
* Paid full-time training
Your (m/f/d) tasks as a customer service rep: You support customers of a German car manufacturer as part of the information and service hotline, primarily in Czech. The versatile range of tasks streches from providing of general information to drivers (eg stock prices, addresses of emergency pharmacies, etc.) to the booking of accomodations or restaurant tables and further to the management of breakdown and emergency calls.
About you (m/f/d):
* You deal with individual customer concerns confidently, capture individual wishes of the customer and find tailor-made solutions for them
* Czech fluent
* Good English skills complete your profile
* PC literate
* Reliable and can work shifts
* Understands the importance of professionalism
* You like the phone and it likes you
Wir freuen uns Sie kennenzulernen!