Description JPMorgan Chase & Co. is expanding its business and is investing in innovative ways to attract customers, deepen engagement and drive increased satisfaction through delightful interactions with digital products and experiences. We believe that engaging, relevant and contextual content is at the heart of personalized customer experiences. We are seeking candidates who want to be part of building digital products and services across the globe in a start-up atmosphere, backed by one of the leading financial services providers worldwide. Join us in Berlin as we embark on this exciting chapter in the continued growth of our business. As a VP Operations Lead in the marketing team you will utilize your in-depth experience in marketing operations including planning, processes, governance, budget management and vendor management. Job Responsibilities Lead the marketing operations team and be responsible for planning activities, processes & governance and budget oversight across the marketing organisation Manage and develop marketing plans in partnership with other areas of the business Act as a lead for processes across the marketing organisation; working closely with stakeholders across the team to define new process and improve existing processes Support vendor onboarding and ongoing vendor management Work closely with the MarTech organisation to ensure capabilities align to business objectives Set up and drive targets and OKRs and ensure projects and campaigns are delivered on time Prepare reports, presentations, interpret information, and make recommendations in order to keep management informed Required qualifications, capabilities and skills Proven track record of building, leading and managing high performing teams Experience with vendor management Very good understanding of business operations Passionate about processes, procedures and analysis with great attention to detail Excellent organisational and communication skills Be comfortable presenting plans and final deliverables to stakeholders Fluent in German and English Preferred qualifications, capabilities and skills Experience from a consulting background is preferred ICBCAREER