The Service Specialist EDC Repair Center(d/w/m) is responsible for ensuring the optimalperformance of our demo medical devices. This includes maintenance,repairs, and software installations, as well as conductingdiagnostics to keep the systems in perfect condition for customerdemonstrations.
Thisposition reports to the Manger EDC Workshop and is part of the EMEADemocenter l ocated in Wetzlar and will be an on site role .
In this role, youwill have the opportunity to:
* Cleaning, functionalinspection, completeness verification, and disinfection of demoequipment, as well as replenishment of consumables.
* Performing diagnostics, maintenance, andrepairs, including deploying upgrades on demo systems using variousapplication software
* Responsible for systemintegration, including order verification, installation of softwareand hardware, configuration of application data, creation ofacceptance protocols, as well as testing and releasingapplications, including software tests for sales and new setups
* Coordination of repair services with externalcompanies
* Management and decommissioning ofdemo equipment in SAP Backoffice to maximize utilization andcontribute to revenue growth
The essential requirementsof the job include:
* Degreein electronics or mechatronics with specialized training, alongwith multiple years of professional experience
* Technical affinity and strong computer skills
* Fluent German and very good English skills(spoken andwritten)
It would be a plus if you also possess previous experience in:
* Technical expertise inhandling repairs, calibrations, upgrades and allied tasks.
Wir suchen Sie im Bereich Technischer Service in Wetzlar als:
Service SpecialistEDC Repair Center(d/w/m)
Werden SieTeil unseres Teams!
AlsAnsprechpartner fur unsere Demo Medizingerate sorgen Sie fur dereneinwandfreie Funktion. Sie ubernehmen Wartung, Reparaturen undSoftwareinstallationen, fuhren Fehleranalysen durch und stellen dieEinsatzbereitschaft der Systeme sicher fur optimale Demos beimKunden.
IHRVERANTWORTUNGSBEREICH
1. Reinigung, Funktionsuberprufung, Vollstandigkeitskontrolle undDesinfektion der Demoware sowie Vervollstandigung derVerbrauchsmaterialien
2. Durchfuhrung vonFehleranalysen, Wartung und Reparatur sowie Ausspielen von Upgradesan Demosystemen mit Hilfe unterschiedlicher Applikationssoftware
3. Verantwortung fur die Systemintegration(inklusive Auftragsprufung) und Installation von Software undHardware sowie Einstellung der Applikationsdaten, Erstellung desAbnahmeprotokolls sowie Testen und Freigeben der Applikation,inklusive Applikationssoftware Tests bei Abverkaufen undNeugenerierungen
4. Koordination von Transportund Reparaturleistungen mit externen F