Reception Staff / FOM (m/f/x)as of now - fulltime - in 52064 Aachen, GermanyTo support our team at a&o Hostel Aachen Hauptbahnhof, we are looking for YOU - a Receptionist (m/f/x) to manage our Front Office.We would also be happy to consider applications for Front Office Manager; Receptionist; Receptionist; Guest Relation Manager; Service Employee; Host / Hostess; Salesperson or career changer who enjoys the hotel business and dealing with guests.OUR OFFER75% - 90% discount on private accommodation in all a&o hostels (depending on company affiliation)attractive corporate benefits such as discounted leisure activities and eventssubsidized language coursesSubsidized company pension scheme100% coverage of your public transport costs (job ticket)support for your further education in the form of various trainingsMental Health : We offer you free mental health coaching from an independent partner who will support you with professional, private and health-related challengesOf course we provide drinks, fruit and vegetables on a daily basis – and as hostel staff you can join your team for the meals served at the buffetSeniority bonuses in the form of cash bonuses and additional vacation daysYOUR JOBYou are the figurehead of a&o: our Front Desk is your territoryYou are responsible for the check-in and check-out of our guests behind the reception or in the lobby as Guest Relation OfficerTo make our guests feel comfortable at a&o, you take care of their needs and provide tourist informationYou take care of our guests and their concernsAs shift leader, you take responsibility for ensuring that the shift runs smoothlyAt the bar you serve hot and cold drinks and snacks, and prepare snacks and cocktailsYOUR PROFILEYou have experience or a completed training in the hotel industry or tourismOf course, you are driven by a great sense of responsibility for the tasks assigned to youYou enjoy dealing with guests - and you show it, regardless of the time of day or nightYou are characterised by an independent way of working and the ability to work in a teamA high degree of commitment and independence are a matter of course for youEven in shifts that start at 6 a.m., it is easy for you to remain friendly, highly motivated and service-orientedYou have a good command of German and English - of course, we would be happy to hear any other language you speakAre you that good-humored, service minded and hospitable person we are looking for? Then we are very happy to receive your application (resume, cover letter, desired salary, earliest possible starting-date)!Apply now!Federico di Bona General ManagerMore about a&o hostelsAs Europe's largest Hostel chain a&o is simple, diverse and always with a smile. We push our mission "everyone can travel" through affordable prices and constant growth.Since its foundation, a&o Hostels has seen itself as an employer whose teams are formed regardless of origin, gender, sexual orientation, religion or ethnicity.