Munich Re is a global market leader in re-insurance, global specialty insurance and digital solutions. New technologies are disrupting the insurance value chain. Our innovative minds in IT spearhead the transformation and make change happen. We support clients with a comprehensive range of insurance and risk management products. Our goal is to become even more digital through the expertise of our IT & Tech specialists, and by leveraging data and insights to support innovation and client service. We are therefore making targeted IT investments and helping our insurance clients and partners to tackle problems in the modern digital world with innovative and forward-looking solutions.
IT Business Solutions – Life & Health delivers business value through the management of IT projects and products for Munich Re´s life and Health (L&H) businesses. We have a mix of products that support these businesses, and the goal is to provide stable services while partnering with the business to drive the product strategy through enhancements and projects. The Senior Product Manager, Business Solutions L&H, will play a key role in the management, operations and support of Life and Health applications used regionally and globally. The role will report to the Head of IT Solution Delivery (EMEA), Business Solutions L&H and be a key technology partner to business application owners. As an active member of a global delivery team this role is responsible for ensuring application team(s) are positioned to consistently deliver high quality results based on industry & Munich Re standard solutions, to cover the financial and reinsurance operations capabilities of the L&H business.
As a Senior Product Manager you will manage larger scale and complex IT products that support one or more lines of business, including managing the demand process and consulting business colleagues to lead both tactical and strategic development. You’ll lead an agile team comprised of architects, business analysts, quality assurance and development resources, all focused on achieving the team’s goals. In this role, you will own and manage the product lifecycle including functional releases and IT upgrades, to maintain compliance, performance and ‘fit for purpose’ business functionality. You will be responsible for the secure and stable ‘run’ of the product as well as for the product costs.
Your job
1. Be responsible for the product lifecycle of complex L&H applications.
2. Manage business requirements and consulting with business application owners to support business strategy, using technical and application innovation knowledge.
3. Plan and align application roadmaps with business application owners and stakeholders on target architecture, including necessary technical and security refactoring and cluster budget planning.
4. Initiate projects or conducting implementation of change requests, planning and executing application releases, conducting sign-off procedures.
5. Support all product management responsibilities related to audit, vulnerability management, SAA, VAPT, LeanIX, CMDB, SNOW, IAT, IAM and IRM (These are compliance tasks that need to be adhered to in Munich Re).
6. Manage product team resources, assignments and delivery targets in accordance with product plans, strategic objectives and day-to-day operations.
7. Know all relevant technical and functional details of the application, including interfaces to other applications.
8. Support transitions of newly developed or enhanced products from project to production.
9. Keep all information up to date to run and develop the application including SLA with business.
10. Ensure the stable run of the application, including setup and management of run, support, incident and monitoring processes aligned with the needs of the business, escalates and manages solutions for major incidents.
11. Support DR planning, coordination, testing and scheduling.
12. Constantly checking incident volume incl. root causes and infrastructure settings to setup necessary improvement measures.
13. Manage application financials including plans, forecasts and operational budgets.
14. Conduct and update RACE and checks that the application is running secure.
15. Manage software licenses needed for the application.
16. Know and manage application costs and budgets.
17. Manage relationship with stakeholders and third parties.
18. Actively oversee delivery of transform projects related to enhancing the product, to ensure that they are on time and budget, and that they meet or exceed business expectations for quality.
Your profile
19. Bachelor degree in Computer Science / Engineering or similar qualification.
20. Proven experience in managing, leading and inspiring teams and an ability to coordinate the efforts of others in the delivery of IT initiatives to the business. Engender a spirit of teamwork and cooperation amongst colleagues – proactively resolve issues or conflicts that could impact results achieved.
21. Knowledge or experience with insurance, analytics, actuarial and modeling solutions.
22. A strategic thinker that is results oriented, with a proven ability to analyze situations, diagnose problems, identify the key issues, establish and weigh up alternative courses of action and produce a logical, practical and acceptable solution.
23. Strong business acumen and a proven capacity to understand the business opportunities and priorities of the organization and constantly seek methods of ensuring that the organization continues to be business-like and continues to meet the standards and requirements of its regulators.
24. Necessary gravitas to deal with senior business owners with SME and expert presence.
25. In depth knowledge of IT SDLC and product management as well as proficient understanding of the principles and frameworks of successful project management and agile development.
26. Proven experience owning business and partner/vendor relationships.
27. Negotiation and influencing skills. Experience in a global, complex organization is an asset.
28. High level of service and internal/external client orientation as well as driver of innovation for IT Business Solutions and operational efficiency.
29. Cost and budget management skills.
30. Experience in the financial services industry.
31. Collaborative working style, creating a culture of accountability and sharing.
32. Advanced knowledge of development, test management and project management tools
33. Excellent command of written and spoken business English.
Application Instructions
Please apply through our online portal and upload your CV, as well as your academic reference letters, including school certificates, graduation certificates and transcripts of record for any degrees. If applicable, please also submit reference letters from any previous employers or certificates from any other qualifications you may have. We recommend writing a cover letter to tell us more about why the position and Munich Re is of interest to you.
About us
As the world's leading reinsurance company with more than 11,000 employees at over 50 locations, Munich Re introduces a paradigm shift in the way you think about insurance. By turning uncertainty into a manageable risk we enable fundamental change. Join us working on topics today that will concern society tomorrow, whether that be climate change, major construction projects, medical risk assessment or even space travel.
Together we embrace a culture where multiskilled teams dare to think big. We create the new and the different for our clients and cultivate innovation.
Sounds like you? Push boundaries with us and be part of Munich Re.
Our employees are our greatest strength. That’s why we offer them a wide range of benefits. You can find some examples below.
Unlock your potential
34. Diversity, Equity & Inclusion: we embrace the power of differences and are convinced that diversity fosters innovation and resilience and enables us to act braver and better.
35. Continuous Learning: we believe that continuous learning is a key differentiator and critical for building new skills and accelerating growth.
36. Career Mobility: we actively support career mobility, and our strong global and regional presence offers a wealth of career growth opportunities for you.
Rewards & Recognition
37. Competitive salary: appropriate compensation for your high level of commitment.
38. Retirement provision: state of the art in-house pension solutions.
39. Work-life balance: promoting the compatibility of family and work in addition to overall work-life balance.
40. Health management: focus on your physical and mental health far beyond legal requirements.
41. Hybrid working: living the best of both worlds – we offer you a very flexible approach as well as the opportunity to work from abroad on an occasional basis.