Position Description · You will be responsible for the operation (2nd and 3rd level) of our customer’s IT services in the area of workplace, unified communication and collaboration. · You will take over the technical management of the team, which is spread across the Überlingen, Röthenbach a. d. Pegnitz and Nonnweiler locations. · During the (further) development of the services, you will ensure the right operating concept and, in some cases, take over their introduction as a project manager. · The availability and allocation of the right know-how and the necessary resources are just as much a part of your tasks as ensuring continuous documentation. · You will be responsible for compliance with the guaranteed service level agreements (SLAs) of the services as well as the optimization of operational processes in this environment. Essential Skills · You must have 5 - 10 years of Industry experience. · Your German Language proficiency should be C2 level. · Work mode: Presence (100% home office NOT possible) · You should be open to frequent business travel. · In addition, you must have degree in computer science. · A related discipline with a focus on information technology or comparable training with appropriate professional experience is the ideal prerequisite for this position. · Your strong ability to work in a team and your good written and spoken English skills round off your profile. · Practical knowledge of Workplace and UCC. Ø Ideally with Windows 10. Ø Blackberry UEM. Ø Skype for Business. Ø VMWare Horizon. Ø SharePoint Ø Microsoft Exchange and/or Lotus Notes · You must have prior expertise in the team and project management. · You should have excellent communication skill. · You must be goal-oriented and analytical in your daily activities. Benefits · Commensurate with experience. · Other standard benefits of the company · Preference shall be given to immediate joiner. · You must be a citizen or Work Permit holder to apply for this position. We do not sponsor Work Permit Visa. Guarantee Period 90 Days. A written confirmation is required from the candidate at the time of profile submission.