Job Description
What you’ll do…
* You are the face of the Restaurant service and are responsible for the safe opening and closing of the F&B outlets.
* Manage your team to perform at his best by supporting the floor team, training of staff, including performance reviews.
* Ensure memorable guest experiences by engaging with them, dealing with complaints, and maintaining a welcoming atmosphere for both our guests and staff.
* Support and coordinate the reservations system with the Hosts team.
* Run the daily briefing for restaurant team, draft Floor plan based on covers and ensure a smooth service across all outlets.
* Support the Assistant Restaurant Manager with Food & Beverage stock, ordering, and any other tasks.
* Cash handling and daily reporting of revenues as per hotel SOP’s.
* Ensure the restaurant area is Hygiene & Safety compliant for each shift.
* Help and support the other outlets (Bar & Apartment) during event, activation, and busy period. Being a team player goes a long way!
Qualifications
What we’re looking for…
* Strong previous work experience as Floor manager or Supervisor in a busy and high-volume restaurant.
* General knowledge of local employment law, health and safety regulations.
* Fluent in English, good German knowledge, additional languages will be highly valuable.
* You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
* A people person, great at building and nurturing long lasting relationships.
* You’re looking for a place where you can be you; no clones in suits here.
* You’re not precious. We leave our egos at the door and help get stuff done.
* You’re up for doing things differently and trying (almost) everything once.
* If we got stuck in a lift together, we’d have a good time and share a few laughs.
* You want to be part of a team that works hard, supports each other and has fun along the way.
Additional Information
What’s in it for you…
* The opportunity to bring an exciting new hospitality concept to Berlin (and Germany) and join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
* 24 holidays (plus bank holidays) and extra time off to volunteer with one of our partner charities.
* A competitive package, plenty of opportunity for development and rewards for going the extra mile and living our values.
* Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
* The chance to challenge the norm and work in an environment that is both creative and rewarding.
* Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands.
* Enjoy a free night at The Hoxton and a meal for two when you first start with us.
* Goes without saying, but we’ll feed you when on shift (Pluxee benefit card and vouchers).
* Great discounts across the entire Ennismore family.
* Lots of opportunity to progress and switch it up as part of a global family of brands.
* Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
* An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.