You will acquire projects for your own Solution Group – including developing proposals, supporting contract negotiations and sales pitches with the Head of Market.
Your responsibilities will include, but not be limited to...
* Leading the Solution Group “Customer Experience” as functional superior, including budget-responsibility and knowledge management
* Supporting the Head of Market in sales activities, leading proposal preparation and sales pitches
* Working in projects as an expert; possibly as Project Manager
* Identifying and independently following up trends and needs for new and customized services, steering the creation of tailored consultancy services, problem solutions, lessons learned and content for training, marketing/ sales, articles and proposals
* Representing Lufthansa Consulting to our customers, government bodies and institutions and participation in trade fairs and conferences
* Active participation in the work of corporate functions such as recruiting, internal corporate and overarching issues
Contact
Antje Grösser
Manager Talent Acquisition
Lufthansa Consulting GmbH
E-mail address for inquiries
Old-age provision / employee retirement, Financial consulting / social counseling, Profit sharing / LVV (bonus), Free parking, Lufthansa shares, Flight privileges, Canteen (subsidized by employer), Jobticket / Subsidized public transport, Business cell phone / ipad, Discounts / shopping, Employee events (summer festivals, participation in sports competitions etc), Free snacks / drinks
In addition to your field of expertise, you will need extensive experience in consulting/project management and aviation as well as in sales and leadership.
* Completed studies at a university /university of Applied Sciences in economics or equivalent degree
* Profound experience in consultancy/project management and aviation industry with extensive knowledge in the fields of Customer Experience Management and Digitalization
* Broad method and process know-how; several years of professional experience in customer relationship management and leadership capabilities gained as project manager
* Strong project management experience and excellent knowledge of project control and management
* Significantly developed analytical skills, structured and pragmatic approach and ability of abstract thinking
* Broad work experience abroad, enthusiasm and ability for intensive business travel worldwide
* Very good communication and presentation skills in English and German
Standort
Lufthansa Consulting GmbH, Frankfurt