Relationship Manager - Business Banking
Location: Cobourg, ON, CAN
Time Type: Full time
Posted on: Posted 6 Days Ago
Job Requisition ID: R240020763
Application Deadline: 09/12/2024
Address: 62 King Street West
Job Family Group: Commercial Sales & Service
Responsibilities:
* Provides technical expertise for proactive credit analysis, structuring, pricing, and overall transactions assessment within the assigned portfolio/jurisdiction.
* Identifies prospective customers and/or refers customers with Personal Banking and/or more complex needs to appropriate personnel.
* Understands the local market and proactively develops relationships with centres of influence.
* Develops internal and external networks and referral sources to ensure ongoing growth of BMO's business.
* Answers inquiries and provides accurate information about business banking products and services.
* Resolves or escalates issues.
* Develops and maintains long-term, profitable relationships and expands organization’s wallet share within the assigned portfolio.
* Monitors and tracks performance, and addresses any issues.
* Designs and produces regular and ad-hoc reports, and dashboards.
* Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards.
* Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
* Provides advice and support with a focus on unique and complex credit transactions; provides day-to-day technical support for team members.
* Independently examines credit transactions and related reporting for adherence to transactional policies and procedures.
* Develops risk profiles, credit structuring of lending proposals, and completes credit investigations.
* Examines individual transactions for the designated portfolio and aggregates portfolio information to monitor, analyze, and report on the quality of credit activities and risk-related decisions.
* Understands customer needs and offers financial solutions that meet customer goals.
* Recommends and implements solutions based on analysis of issues and implications for the business.
* Delivers exceptional customer service to build trust by providing expertise, responsive service, and support.
* Identifies emerging issues and trends to inform decision-making.
* Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
* Conducts independent analysis and assessment to resolve strategic issues.
* Exercises judgment to identify, diagnose, and solve problems within given rules.
* Works independently on a range of complex tasks, which may include unique situations.
* Broader work or accountabilities may be assigned as needed.
Qualifications:
* Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
* Successful completion of CMS Compass Program or equivalent knowledge and experience – required.
* Strong knowledge of business banking products, lending processes and loan documentation, and supporting policies, procedures, and technologies.
* Strong experience with customer sales and service.
* Technical proficiency gained through education and/or business experience.
* Verbal & written communication skills - In-depth.
* Collaboration & team skills - In-depth.
* Analytical and problem solving skills - In-depth.
* Influence skills - In-depth.
* Data driven decision making - In-depth.
Salary: $51,800.00 - $96,500.00
Pay Type: Salaried
The above represents BMO Financial Group’s pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure.
We’re here to help
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people.
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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