Do you want the security of a large corporation but still want to work in an environment that feels like a family business – with short decision-making processes, collegial cooperation, and flat hierarchies? Are you also passionate about digital change and the latest technologies?
As our SAP CX/CRM Solution Architect, you have the opportunity to put your passion into action and play a key role in shaping our digital solutions.
WHAT TO EXPECT
* You develop and implement innovative CX/CRM solutions based on the SAP Integration Suite, thereby optimizing customer relationships and increasing customer satisfaction.
* You analyse existing business processes and identify potential for improvement in close cooperation with the specialist departments.
* You think about processes holistically and develop end-to-end customer journeys to ensure a seamless customer experience.
* You advise and support our internal and external customers in the implementation of SAP CX/CRM solutions, create technical concepts, and conduct workshops.
* You ensure the integration of SAP CX/CRM systems into the existing IT landscape and monitor and maintain the interfaces to other systems.
* Independent (partial) project management, including planning, coordination, and implementation of our agile projects.
* Design of the product and service portfolio in the area of business integration.
WHAT YOU BRING WITH YOU
* You have completed a degree in computer science, business informatics, industrial engineering, or a comparable qualification in the IT field or relevant professional experience.
* As a passionate technology specialist, you will find it easy to inspire our customers with new products and solutions.
* Your knowledge of SAP CX and SAP ERP or S/4 HANA enables you to speak a common language with your colleagues in process and module consulting.
* You understand our customers' processes and have an understanding of commercial challenges.
* You are characterized by customer-oriented thinking and independent work as well as a goal-oriented approach.
* You are a team player and enjoy agile development methods.
* German and English (C1)
YOU CAN LOOK FORWARD TO THIS
* Lots of creative freedom, short decision-making processes, flat hierarchies, an independent work area, a clear vision for the future, and guaranteed lots of fun at work!
* Our informal culture and the principle of open doors are part of how we work together – if you have any questions, you can always turn to your manager or colleagues.
* Participation in the Group's share program, including subsidies for free shares and support for company pension schemes.
* You will have a big impact on your challenging tasks and projects.
* There are diverse development opportunities and career prospects for graduates, young professionals, and experienced IT experts.
* We offer a great deal of creative freedom and flexible working hours.
* We provide an attractive company car and modern IT equipment, offer e-bikes, health offers, various employee discounts, and amenities such as free drinks and fresh fruit at work, and much more.