Operations is the beating heart of Amazon. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities Create, oversee, and drive a culture of safety and wellbeing Analyse and implement changes to keep quality and productivity at a consistently high level Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence Work collaboratively with management-level colleagues to standardise shift practices German language skills (C1-level at least) mandatory ! A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. GRUNDQUALIFIKATIONEN A degree Relevant experience in people management Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership Relevant experience in using data or anecdotal evidence to influence business decisions Advanced proficiency in verbal and written English and local language BEVORZUGTE QUALIFIKATIONEN Preferred qualifications are not required to apply for a position at Amazon. Experience working with Lean, Six Sigma and Kaizen techniques Experience working in another logistics environment Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.