Amazon is seeking a Tax Analyst II to support Mexico Withholding Tax (WHT) compliance functions. This position will primarily support variety of business teams (Digital, Retail, Transport, etc) on WHT tax matters and will provide tax operational lead including technical guidance and advice on procedural setup to ensure that Amazon businesses and Finance Operations are in compliance with tax identity collection, withholding, information reporting, and other WHT requirements. This role will include collaborating with other tax teams and identifying appropriate support needed from external consultants when necessary. As a Tax Analyst II, you will also be required to handle end-to-end customer contacts, identify customer-impacting issues, and implement solutions and processes to increase customer satisfaction rate. Candidate will also work closely with other members of the global tax function to communicate current and future business plans, obtain cross functional tax subject matter input, and ensure coordination of cross functional tax solutions. A successful candidate will have excellent organizational and communication skills, great attention to detail, and ability to prioritize multiple tasks in a deadline-driven and dynamic environment. Key job responsibilities Key responsibilities include: Work on withholding, reporting and other transactional tax obligations of Mexico Tax Jurisdiction; Support special projects and new launches from the Initial Tax Requirement process (initial configuration into Oracle, covering use cases, testing the functions) to the production phase with the Tax Operation team providing proper sign-offs from a tax technical perspective; Manage and assist with tax compliance and audits; Be the point of contact for all withholding tax related queries from global customers and businesses; Foster good cross-functional relationships with internal business partners by serving as the Tax liaison for general inquiries, escalations, communication of project/process initiatives and plans of action; Actively participate in and drive continuous improvement to provide great customer service and help business partners in their success. About the team Inclusive team culture At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon?s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust Work Life Balance We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we?re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional. Basic Qualifications Bachelor?s degree in Accounting, Business Administration or Law school; or equivalent experience; 5 years of experience, specially working in a large public accounting firm or multi-national tax department; Previously experience with withholding tax calculation and process for Mexico; Demonstrate strong verbal and written communication skills in English with fluency in Spanish; Knowledge of Microsoft Office products and applications at an advanced level. Preferred Qualifications Ability to work independently with limited general supervision, effectively prioritizing competing demands across global teams to meet deadlines; Strong organizational, interpersonal, and communication skills; Withholding Tax reporting and compliance experience in multiple LATAM tax jurisdictions is considered a plus; Self-starter; must have strong desire to help improve processes for scalability, efficiency, and accuracy; Knowledge of Oracle Applications and Payables Modules a plus.