Description
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Airport Operations
The Airport Operations department keeps operations at our airports running smoothly through planning, organization and supervision.
Please submit resume/CV in English.
Job Overview and Responsibilities:
* Checking-in and processing of passengers and baggage onto flights
* Ensuring that passengers are in possession of valid documentation for travel
* Meeting and boarding flights, assisting passengers wherever required that includes:
o Working remote arrivals and departures outside (heat, rain, snow)
o Driving on the ramp
o Baggage service handling, incl. occasional lifting of bags up to 25kg
o Manual handling of aircraft doors
o Transfer counter
o United Club lounge
* Assigned other duties in Customer Services as and when required to meet operational demands ensuring the smooth running
* Professional service to our customers, both internal and external
This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.
Qualifications
Minimum Qualifications:
* High School Diploma or equivalent secondary school certificate
* A proven track record of reliability
* Professional image and appearance
* Outstanding customer service skills
* Confident communication skills
* Must be fluent in English and German (written and spoken)
* Ability to travel to other countries for training purposes
* Must be at least 18 years of age
* Must be flexible to work all shifts and, when necessary, available 7 days a week / 24 hours a day, including holidays and weekends, to deal with any operational and /or unforeseen situations
* Must be legally authorized to work in Germany/EU for any employer without sponsorship
* Successful completion of interview required to meet job qualification
* Reliable, punctual attendance is an essential function of the position
Preferred Qualifications:
* Previous airport operations experience with United Airlines
* Valid driver's license for Germany
* Fluency in other European languages