Ready for your next MILESTONE? Are you ready to lead adynamic team in a fast-paced environment, where hospitalityexcellence, customer satisfaction, and operational efficiency arekey? As the Resident Manager at Milestone Living, you'll play apivotal role in managing property operations, enhancing theresident experience, and driving business success at one of ourpremier locations. What You'll Do: Customer Acquisition &Marketing : Collaborate with the Corporate Services team toimplement local sales and marketing strategies, and identify localpartners to strengthen the MILESTONE brand experience. CustomerCare & Retention : Ensure high levels of customer satisfactionthrough community building, prompt response to resident inquiriesand complaints, and maintaining a stable living environment.Facility Management : Work closely with external suppliers and theCorporate Services team to maintain the optimal condition of theproperty. Operational Reporting : Ensure timely and accuratefinancial and operational reporting, adhering to MILESTONE’sbusiness compliance guidelines. Quality & Safety : Implementquality management measures, including Standard OperatingProcedures (SOPs), and ensure residents’ safety through regulardrills and access control. What We're Looking For: Experience : Atleast 1 year of experience at MILESTONE or 2-5 years in a similarhospitality management role such as Resident Manager, Front OfficeManager, or Room Division Manager. People Skills : A strong abilityto work with diverse teams and create a positive, collaborativeenvironment for both residents and colleagues. Attention to Detail: A high level of precision and organizational skills with a strongaffinity for administrative tasks and data management.Communication Skills : Fluency in German (C1/C2) and English(C1/C2), with additional languages a plus. Leadership : Provenexperience in leading teams, with the ability to drive performanceand provide training and support. Why us? At MILESTONE, we believein creating a workplace that prioritizes well-being, flexibility,and personal growth. Join our team and experience a supportiveenvironment where innovation thrives, and your contributions arevalued. Flexibility with remote work options Special MilestoneBirthday Gift: Choose a day off to celebrate A dynamic, young, andcreative team that values openness to new ideas and solutions.Engaging challenges and a variety of projects. A supportive andcollaborative work environment. Additional 13-month salary Themonthly gross salary for this full-time position starts at€2.809,52. A competitive salary increase is possible based on yourqualifications and experience Your Contact Person Elias KaderabekHuman Resources +43 664 60037 480