Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As a Transportation Area Manager, you will be responsible and accountable leader for a team of associates in a cluster within Germany. You will own the operations and engagement of your shift with the aim to optimize associates' experience and performance in hand with load planning and efficiency, with a focus on safety. This team is entrepreneurial, wear many hats, and work in a highly collaborative environment. If you have a safety focused, customer obsessed, transportation and logistics industry background and experience working in a fast paced, ever changing and ambiguous environment we would love to hear from you. Key job responsibilities • Safeguard your team’s safety, promoting Amazon’s Health and Safety standards, commit to all safety programs and compliance to ensure a safe work environment for all associates. • Ensure your team is engaged and motivated, with a culture of ownership and high performance. • Work with cross-functional teams • Uphold Amazon’s high standards of process quality • Strive to improve and streamline processes, diving deep to find root causes quickly. • Find practical and simple solutions to complex problems without sacrificing quality or core functionality. • Provide day-to-day support during the rollout/implementation of newer systems/processes and gather feedback. • Communicate daily metrics and report exception. • Act as the responsible and accountable person in respect of the commercial road haulage permit. • Prepare and participate in Operations daily calls to communicate your team's performance to Transportation Operations Management (TOM) leadership. • Ensure fleet and driver compliance through active monitoring and reporting. • Travel within your cluster. A day in the life You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers. Working Schedules Amazon facilities operate at mostly 27/7 and therefore as a Transport Area Manager your working schedules may vary and span across day shifts, Mid shifts as well as night shift. Also due to the business needs must be flexible to work weekends. Location & Business travel As a Transport Manager you will require to travel across 4 Amazon facilities in Dortmund area (DTM cluster) and more specifically in (DTM1, DTM2, PAD1, DTM9 and PAD1). Therefore, you are expected share time between the office and the facilities (typically 1-2 days in the office and then work from each facility for the remaining of the week). Depending on operational needs you might need to visit multiple sites within the day hence you must be flexible to start and finish your working day from different locations. About the team Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centers equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient. We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.