IT-Support 2nd Level Onsite (m/w/d) Are you passionate about providing top-notch end-user support? Do you thrive in a fast-paced environment where you can utilize your expertise in hardware and software? If so, then this is the perfect opportunity for you As a 2nd Level Support Technician at Hemmersbach in Munich, you'll play a crucial role in ensuring the smooth operation of our clients' IT infrastructure. Responsibilities: Installation, configuration, and setup of complex IT systems Deployment and maintenance of IT systems (MS Win 10, MS Active Directory, etc.) Hardware repairs and 2nd level support tasks using a ticketing system Creation of system documentation Required Skills: Completed training as an IT specialist (m/f/d) for system integration with several years of professional experience Experience in IT support and working with ticketing systems Software & Hardware knowledge in Second Level Support as well as experience in the Microsoft environment Strong communication skills and a good command of English, which you enjoy using on a daily basis Benefits: Competitive salary and benefits package Opportunity to work with the latest technologies Collaborative and supportive work environment Opportunities for professional development and growth