We are looking for a Life Science Reagent Technical Specialist (x|f|m) for the Virtual Sales BioA Reagents & Consumables team. In this role, you will provide technical support and sales expertise across Europe and E-EMEA. This role includes handling technical support inquiries for Polyplus reagents, Cytokines, BI-Media, and cell-based assays, supporting the Reagents & Consumables (R&C) sales team and managing a sales territory in E-EMEA to build customer relationships and meet sales targets.
The team consists of five professionals and we are looking forward to shaping the future with you. This position is available full-time. You will have the flexibility of mobile working when based in Germany (Sartorius Lab Instruments GmbH & Co. KG), while in the UK, France or Italy, this role is home-based. The position requires regular travel of approximately 15-20% to Polyplus in Strasbourg, France.
* Manage technical support requests for Polyplus reagents, Cytokines, BI-Media, and cell-based assays across Europe
* Assist the R&C sales team with technical support during sales activities
* Collaborate with product management to resolve complex product inquiries
* Analyze customer needs, generate leads, and recommend solutions
* Utilize Salesforce (SFDC) to document support cases, leads, and sales activities
* Promote newly launched LSR products and ensure successful implementation
* Manage the E-EMEA sales territory, achieving sales and revenue targets
* Identify and develop new business opportunities aligned with growth strategies
* You have a degree in Life Sciences, with experience in cell culture and transient transfection or equivalent
* You have relevant professional experience in sales of life science reagents and consumables or technical support
* Experience with DNA/ siRNA transfection, cell matrices & coatings and application of cytokines desirable
* Knowledge of the Sartorius Life Science R&C portfolio is preferred
* Excellent communication and negotiation skills in English and German or French is mandatory
* Proficiency in Salesforce (SFDC) and Microsoft Office
* You are a proactive, self-motivated personality with good teamwork skills and proven ability to also work with cross-functional teams
* Willingness to travel up to 15-20%
* Identification with our core values: Sustainability, Openness, Enjoyment
As a growing global life science company, stock listed on the DAX and TecDAX, Sartorius offers a wide range of Benefits:
* Personal and Professional Development: Mentoring, leadership programs, Talent Talks, LinkedIn Learning, internal seminar offerings, coaching for managers
* Work life balance: Remote options, flextime, flexible work schedules, sabbaticals
* Making an impact right from the start: Comprehensive onboarding, including a virtual online platform even before joining, Welcome Workshops, "buddy" as point of contact
* Welcoming Culture: Mutual support, teamspirit and international collaboration; communities on numerous topics, such as coaching, agile working and business women network
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