You are ready to deliver innovative solutions for customers.
The primary purpose of this role is to be the main day-to-day contact for the client, working with the team both internally and externally to ensure the timely delivery of projects. Alongside this, you will be expected to take primary ownership of your accounts and to manage your direct reports effectively to assure high-quality outputs.
Responsibilities
1. Manage/delegate tactical & administrative processes
2. Continue to foster client relationships at senior level to secure agency business & ensure client satisfaction.
3. Take the lead on strategic, creative & digital planning; oversee team on executions
4. Assume responsibility for team’s delivery of quality projects that meet or exceed client expectations
5. Supervise client-related financial & business operations for the team
6. Ensure client service key behaviours, responsibilities and best practices are applied throughout teams
7. Degree Educated
8. Agency experience
9. The ability to coordinate multi-regional client teams – globally and locally
10. Strong written communications skills
11. Fluency in German and English
Desired Requirements
1. Proficient skills in Microsoft PowerPoint, Microsoft Word and Microsoft Excel
2. An understanding of the digital landscape and how to run digital projects
3. The ability to develop and effectively communicate project timelines
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles.
The diverse European healthcare environment requires a specific approach to communications. The European market provides multiple challenges to the pharmaceutical industry, emerging biotechnology and medical technology firms who develop, launch, and commercialise drugs and devices. Deep and varied local and international insights, experience, capabilities and footprints are required for impactful healthcare communications in Europe because of the high diversity in local regulations, health systems, market dynamics, key stakeholders' perceptions, as well as cultural nuances and languages.
Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. To learn more about how we are shortening the distance from lab to life, visit syneoshealth.com.
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
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