Together we make the difference
Siemens Logistics is a leading provider of innovative and high performance solutions for airport logistics. The portfolio includes products and solutions for baggage and cargo handling, high end software for the digitalization of logistics processes as well as an extensive range of maintenance and services. The company is represented worldwide through its regional companies and active in many countries. Our major customers include some of the world`s most prestigious airports as well as cargo hubs around the globe. Siemens Logistics is a fully owned subsidiary of Siemens AG.
We are looking for a professional who wants to work in a growing business environment and to be part of our journey to create and shape the digital, automated and sustainable airport logistics of tomorrow.
Become a part of our team at Siemens Logistics GmbH as ServiceNow Administrator / Developer (m/f/d) in Constance or Nuremberg .
We are seeking a skilled ServiceNow Administrator/Developer to join our team and help us build, maintain, and enhance our ServiceNow platform. You will be responsible for the overall configuration, development, and maintenance of the ServiceNow system to support our IT Service Management (ITSM) processes. The ideal candidate will have experience working with the ServiceNow platform in both administration and development capacities.
Key Responsibilities
Administration:
* Manage, configure, and support the ServiceNow platform, including incident, problem, change, asset, configuration, and knowledge management modules.
* Perform regular health checks, upgrades, and patch management for the ServiceNow platform.
* Monitor system performance, and optimize for scalability and stability.
* Implement ServiceNow best practices and policies, ensuring compliance with organizational standards.
* Manage user roles, access controls, and permissions to ensure data security and integrity.
Development:
1. Design, develop, and implement custom workflows, business rules, UI policies, client scripts, and scripts includes.
2. Collaborate with business stakeholders to gather requirements and translate them into technical solutions using ServiceNow.
3. Create and customize ServiceNow forms, fields, and tables, along with performing advanced scripting of UI elements.
4. Develop and maintain integrations with third party systems using REST/SOAP APIs, and configure integrations within ServiceNow.
5. Implement and maintain ServiceNow automation solutions (Service Catalog, Request Management, Orchestration, etc.)
6. Build and maintain reports, dashboards, and performance analytics within