Functieomschrijving Electrical Engineer or Computer Scientist (m/f/d) in Technical Support / Automation Technology At ABB, we are dedicated to addressing global challenges. Make it your story. This position reports to Technical Support Manager Your role and responsibilities As a Technical Support Specialist, you will focus on ABB’s state-of-the-art Distributed Control Systems (DCS) and Digital Solutions within the Energy, Process and Marine industries. You will join a global acting team of specialists supporting ABB’s front-end organizations for all aspects of customer technical issue resolutions starting from design phase up to long-term operational phase.Diagnose and troubleshoot on technical issues - evaluation of problem descriptions, analysis of log files, remote diagnostics in installed base, etc.
* Collaborate with cross-functional global teams, including product management, product development, and ABB front-end organizations, to address complex technical issues and improve products
* Build and maintain a technical infrastructure that support you and global team in developing and testing solutions, as well as reproducing product issues
* Active exchange and competence development for local and global support teams Qualifications for the role
* Bachelor’s Degree in Electrical or Automation Engineering, Software Engineering, or a related field
* Travel readiness (up to 5%), domestic and international
* Fluent English language skills. German skills desirable More about us We value people from different backgrounds. We are looking forward to receiving your complete application through our online tool. ABB AGYour contact is: ABB PersonalDirekt+49 (0) 621 381 3500ABB Data Privacy Statement: