Why This Role is Exciting?
Are you passionate about bridging the gap between insurance clients and internal teams, optimizing claim processes, and driving successful projects? In this role, you'll play a key part in delivering cutting-edge claims automation solutions, translating requirements, and ensuring seamless collaboration between our tech and business teams. You'll engage with clients, lead technical product demonstrations, and manage national and international projects from start to finish.
If you're excited by innovation, thrive in dynamic environments, and enjoy problem-solving, this is your chance to make an impact. Join us and be at the forefront of transforming the insurance industry!
Your tasks
* Act as a key liaison between insurance clients and internal teams (both tech and business), translating and defining requirements to ensure clarity, optimizing processes, and structuring project governance.
* Lead client interactions, conducting technical product demonstrations, addressing inquiries about our claims automation platform and integrations, and representing omni:us in client meetings.
* Oversee national and international projects, guiding customers through every stage—from initial product demonstration, solution integration, and customization to testing, go-live, and seamless handover to operations.
* Serve as the primary point of contact before and after go-live, managing ongoing change requests, troubleshooting issues, monitoring performance, and providing detailed reporting. Act as an interface with omni:us accounting.
* Facilitate the change management process for both business and IT teams, ensuring a smooth and successful go-live.
* Support Sales and Account Management in volume and quality reporting, project proposal development, and the contracting process.
Our requirements
* Fluent in German and English (additional languages are a plus!).
* 1–2 years of project management experience in the insurance industry (preferably in claims and/or operations) or within the consulting sector.
* Proven experience in project delivery using both Agile and Waterfall methodologies.
* Technical expertise:
o Strong understanding of SaaS infrastructure capabilities, challenges, and cloud technology fundamentals.
o General knowledge of IT architecture, including the challenges of integrating SaaS solutions into legacy IT infrastructures and how APIs function.
o Hands-on experience with Java/Python development and Git/GitHub is a plus.
* Ability to manage complex projects, including confidently leading meetings with senior management stakeholders.
* Experience with business process improvement mapping tools (BPMT).
* Certifications such as Prince2, PMP, or knowledge of agile frameworks (Scrum, SAFe) are advantageous.
Our benefits
* A role in a cutting-edge insuretech company dedicated to AI innovation.
* Opportunities to work on impactful projects with real-world applications.
* Access to state-of-the-art tools, technologies, and data resources.
* Competitive salary, comprehensive benefits, and performance-based incentives.
* Flexible work arrangements, including remote and hybrid options.
* Other benefits include; chef-prepared lunches 2x/week (in-office), transportation pass and Urban Sports Club membership discounts, company/team outings, annual trips, and more.
omni:us is an equal opportunity employer. We are committed to maintaining an inclusive environment where unique perspectives contribute to groundbreaking solutions. omni:us welcomes people regardless of race, sexual orientation, gender identity or expression, political and religious affiliation, socio-economic background, cultural background, geographic location, physical or mental disabilities, abilities, relationship status, age, education and any other category protected by law. People from underrepresented communities are strongly encouraged to apply.
About us
We are omni:us (https://omnius.com/company/) - Together we enable organizations to lead in an AI-first world. We are authorities in artificial intelligence with access to cutting-edge technology and deep domain expertise. We are a team of leading scientific engineers, academic AI pioneers, full stack experts led by serial entrepreneurs with strong business to business & corporate experience. Our investors & network combine deep technology, industry and solution expertise. Together we tackle the world’s biggest and most interesting challenges in dealing with digital documents with artificial intelligence to build products that address core AI needs of leading organization and reshape the future of work.