Mitarbeiter IT Support 2nd Level Onsite (m/w/d)
Are you passionate about IT and eager to make a real difference? Join Hemmersbach, one of the fastest-growing companies, and become an Onsite Technician in Frankfurt am Main. As a 2nd Level Support specialist, you'll be the go-to person for all things tech, ensuring our users experience the 'Wow' factor every day!
What you'll do:
* Be the first point of contact for all technical inquiries and issues, providing top-notch support with a smile.
* Install, maintain, and troubleshoot IT systems, including MS Win 10 and MS Active Directory.
* Take charge of hardware and software installations, network configurations, and actively participate in exciting IT projects like rollouts and migrations.
* Showcase your analytical skills by troubleshooting and documenting system and application errors effectively.
What you'll need:
* Completed training as an IT Specialist for System Integration or at least 2 years of experience in IT support.
* Solid software and hardware knowledge in Second Level Support, with a strong background in Microsoft environments.
* Experience working with ticketing systems.
* Excellent communication skills in fluent German (C1) and good English language proficiency for daily use.
What we offer:
* Competitive salary and benefits package.
* Opportunities for professional development and growth.
* Dynamic and international work environment.
* A chance to be part of a leading company in the IT industry.