You want to combine passion and IT expertise?
You are talented, motivated and ambitious? Then, we will be more than happy to meet you!
ARHS Group - Part of Accenture is looking for a Charge Back Business Analyst (m/f), to join its team at the client.
As a Charge Back Business Analyst (m/f), you will play an important role in managing, analysing, and improving chargeback and showback processes.
Key responsibilities:
* Develop, implement and manage the showback and chargeback processes
* Identify and implement process enhancements to improve the accuracy, efficiency, and transparency of chargeback processes
* Ensure compliance with data quality standards across all implemented chargeback processes
* Support the Finops manager in implementation of standards and governance framework
* Analyse and evaluate potential chargeback impacts resulting from operational or functional changes
* Provide clear guidance and support to stakeholders to ensure a comprehensive understanding of the chargeback/showback processes
* Act as point of contact for chargeback-related inquiries, resolving issues proactively and fostering a collaborative approach
* Maintain accurate and up-to-date chargeback documentation for processes, methodologies and key metrics
* Generate reports and dashboards for stakeholders, providing clear visibility into chargeback allocations
Your profile:
* Minimum 3 years of experience in financial topics and analysis, chargeback processes, or related roles
* Strong understanding of CMDB data models (legacy and Cloud based) and their related services
* Prior experience working in service-driven organizations or shared services is preferred
* Strong analytical skills with proficiency in Microsoft Excel tools or BI usage
* Excellent communication and interpersonal skills for engaging stakeholders
* A problem-solver with a keen eye for process improvement and efficiency
* Experience in Oracle SLQ usage
* Some certifications are a plus:
o Certification in Business Analyze
o FinOps Certified Practitioner
o Cloud platform-specific certification (AWS, Azure, or Google Cloud)
* Experience in Agile tools: boards management such as Kanban, scrum, etc.
* Fluency in English (written and spoken) is required