Senior Enterprise Architect (Data and AI Principal Architect) (f/m/d)
We are HCLTech, one of the fastest-growing large tech companies in the world and home to 225,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. If all this sounds like an environment you’ll thrive in, then you’re in the right place. Join us on our journey in advancing the technological world through innovation and creativity.
What you will do:
* Serve as the main point of contact in all Data & AI engagement to client concerns and needs
* Manage $10M+ large strategic accounts on growth and customer satisfaction
* Build and strengthen client relationships to achieve long-term partnerships
* Work with sales and other internal teams to develop strategic solutions and ensure KPIs are being met
* Develop a thorough understanding of products and service offerings to better upsell and cross-sell to clients
* Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
* Meet regularly with other team members to discuss progress and find new ways to improve business
* Generate progress reports for clients and senior leaders within the organization
* Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
What we are looking for:
* Proven specialization and expertise in Data & AI
* Extensive experience in designing and architecting Data marts, Data Warehouse, Data Lake
* Familiarity with current trends in AI & ML and ability to lead discussions on AI & ML use cases
* Good understanding of AI platforms provisioned by Microsoft Azure, Google Vertex, or Amazon
* Technical know-how of Cloud Technology, Cloud Data Warehouse / Data Lake platform
* Expertise in Data Governance practices, including Data Quality, Data Profiling, Data Catalog, and Metadata management strategy
* Ability to multitask and manage several responsibilities simultaneously
* Strong written and verbal communication skills
* Excellent organizational skills and attention to detail
* Experience crafting Statements of Work, Proposals, Master Services Agreements, Service Level Objectives, etc.
* Managed revenue of assigned client(s), including managing profit and loss of the assigned account
* Engaged global practice and solution team that wins high-value contracts
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We promote equal opportunities for all employees, regardless of their cultural and social background, gender, disability, age, religion, beliefs, and sexual identity. We give priority consideration to severely disabled applicants and those of equal status in the case of equal suitability.