Manager, Solutions Engineering - Central Europe
This is a Remote opportunity based in Germany.
Job Summary
The Manager, Solutions Engineering is part of the Solutions Engineering organization and is responsible for providing technical leadership and guidance for an assigned team of 5 Solutions Engineers. This role oversees all technical aspects of sales activity within the region and is responsible for the day-to-day management of the team, you will be responsible for the hiring, onboarding, training, retention, and ongoing growth and performance of a group of Solutions Engineers within the region. This is to work out of a home office or be office based and have an expectation to travel throughout the region to provide the necessary leadership for your team and to help close new opportunities in an efficient and effective manner.
Duties and Responsibilities
Provide leadership to a geographically diverse team of Solutions Engineers.
Manage resource availability and workload to meet ongoing requests from sales teams and channel partners by appropriately allocating resources to assignments.
Manage staff performance and productivity.
Ensure product and solution expertise across the technical teams.
Enlist and retain top talent; motivate, mentor and coach team members.
Drive continuous process improvement within the Solutions Engineering organisation.
Conduct group meetings to ensure that Sales and the Solutions Engineering organisations’ strategies, goals, and decisions are clearly understood and communicated.
Provide updates to leadership regarding the technical and services aspects of ongoing sales opportunities, as well as any proof-of-concept (PoC) evaluations underway.
Facilitate training for the wider Solutions Engineering organisation, as directed by leadership.
Travel up to 25% in the assigned territories of Germany, Benelux, Nordics and Spain.
Required Qualifications and Experience
5+ years relevant Solutions Engineering, consulting or system integration experience with one or more vendors or Value-Added Resellers (VARs) in the healthcare IT or cybersecurity industries.
Previous experience managing and leading technical field teams is desired.
Previous experience hiring, onboarding, coaching and developing presales technical resources is desired.
Proven ability to work collaboratively with the entire sales team, provide technical leadership, and evangelise technology.
Experience selling to healthcare providers is strongly desired.
Experience selling multiple products and supporting multiple sales representatives is desired.
Experience discussing, scoping and estimating professional and managed services is desired.
Bachelor’s degree, or equivalent, in engineering or in a related technical discipline is desired.
Expertise in a broad range of applications and technologies including, but not limited to:
* Microsoft Windows, Apple MacOS and Linux-based thin client operating systems.
* Directory services and protocols such as Active Directory, Azure/Entra ID, LDAP, HTTP, SAML and ODIC.
* Application/software virtualization technologies such as Microsoft Remote Desktop Services, VMware Workstation and Horizon View, Azure Virtual Desktops.
* Identity management, multi-factor authentication (MFA) and single sign-on (SSO) technologies.
* Enterprise and SaaS-based software security technologies.
* Knowledge of computing resources via cloud environments like Amazon Web Services, Microsoft Azure, and Google Cloud Platform.
* Mobile Device Management solutions (MDM).
* Patient Privacy Monitoring and Drug Diversion solutions.
* Data acquisition and analytics.
* Privileged Access Solutions (PAM)
* HL7 or Smart on FHIR