What you'll bring to the team A job with Merlin isnu2019t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we donu2019t trade in suits, handshakes or briefcases. We trade in fun, in smiles, shrieks and spine-tingles, in memories, in magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guestsu2019 experiences are the best they can be. As Trade Account Manager, youu2019ll drive growth by managing a portfolio of trade and hotel accounts, fostering new sales leads, and delivering top-notch service to existing partners. Your role centres on building strong relationships with Tier C & D trade partners, collaborating with finance, operations, and senior account managers, and working closely with the Head of Trade and the trade sales and marketing team. Together, youu2019ll hit sales targets and expand Merlinu2019s market share across Europe. Main Responsibilities Commercial Assume direct ownership of up to 50 regional accounts and oversee associated deliverables. Provide desk-based sales support to senior account managers and their clients. Deliver exemplary customer service and after-sales support to trade partners, addressing any queries or issues to ensure smooth booking processes and resolution of sales and finance queries. Collaborate with the Head of Trade Sales to develop a territory sales plan that is market-specific and supports attraction event-led activity. Monitor and evaluate weekly, monthly, and annual trade sales for the client portfolio. Discuss and implement approved tactical sales activities with the Head of Trade Sales to align accounts with budget expectations. Manage cost of sales and develop commercial efficiencies through the implementation of approved pricing and commission negotiations. Develop innovative marketing opportunities through existing clients to support sales growth and the advancement of account status. Communication Report weekly sales activity to an agreed format on behalf of their accounts to the Head of Sales, reflecting on particular wins and challenges and forecasting potential changes to deliverables. Collate a monthly sales return based on supplied analytics focusing on key and regional accounts and territory Act as a conduit between the marketing function and the key clients ensuring all product and attraction information is delivered in an appropriate and timely way Represent Merlin Entertainments in any appropriate and approved industry or partner events Deliver client product training and presentations to support third party knowledge and sales development Resource Management Effectively manage time to meet the regional requirements of the role while ensuring its sustainability. Respond promptly to all internal and external correspondence. Manage personal expenditure, ensuring it aligns with business needs and budget constraints. Execute marketing activations focusing on core messages and distribution channels, as per the pre-defined campaigns. Collaborate with Sales Support Executives and Ticketing and Merchandising Managers to ensure Accesso merchandising is current and accurate.\LI-SB2 Qualifications & Experience Proven sales growth management within budget 2 years in sales account management Fluent in German and English. Italian advantageous Strong commercial acumen and accurate business English reporting Proficient in Excel for report creation and updates Excellent interpersonal skills adaptable to different environments Bachelor's degree or equivalent education Benefits Weu2019re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects u2013 ideal if youu2019re already fantastic and want to become even better (our magic can help here). Benefits include - 28 days vacation (from the 3rd year 30 days vacation) Remote working Christmas Eve is a holiday day for everyone, so there is no need to take a vacation day Up to two days of additional holiday per year to volunteer with a charity Betriebliche Altersvorsorge, baV 40% discount in the LEGOu00ae online shop Free gym membership Free entry to all Merlin attractions worldwide Internal and external further training opportunities as well as promising career development Discounts for employees via corporate benefits Bike leasing Subsidy for the Arbeitgeber Deutschland ticket If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at RecruitmentMerlinentertainments.biz and one of the team will get back to you as soon as possible. Posted Salary Range Competitive Submit a Referral (https://corporatecareers-merlinentertainments.icims.com/jobs/6929/trade-account-manager-%28inside-sales%29/job?modeapply&applyyes&in\_iframe1&hashed-1834381883) Connect With Us At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry. Job ID _2025-6929_ Brand _Merlin Entertainments - Corporate_ Employment Type _Full-Time_ Location _DE-Hamburg_