Astera is a global leader in lighting solutions for film and events, supporting a worldwide network of distributors, service centers, and end-users with cutting-edge products and dedicated support. We're seeking a skilled and motivated Technical Support Specialist to join our After Sales Support team. This role is ideal for someone looking to expand their technical skills and grow professionally within a supportive, collaborative environment.
As a Technical Support Specialist, you'll play an essential role in providing technical support for Astera's lighting products and applications. You'll assist customers, distributors, and service centers with inquiries and technical issues, and gain hands-on experience with industry-leading products. Additionally, you'll have opportunities to develop expertise in training, enabling you to lead sessions for distributor technicians both in-house and on-site. Full training will be provided, along with continuous support to enhance your skills and facilitate professional development.
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