We, CUBE Bikes, are the market leader in Europe in the medium and high-quality E-bike, Mountain Bike and Road Bike segments. We are already available in over 60 countries via independent bicycle retailers. We are continuously expanding this market position through our international growth. We are characterised by innovative technology, high quality, teamwork and a people-oriented corporate culture.
To further develop the Danish, Swedish and Norwegian markets, we are looking for Customer Service Representatives (m/f/d) to strengthen our team.
Do you speak fluently either Danish, Swedish or Norwegian?
Are your proficient in English or German?
Are you characterised by motivation, a willingness to learn and setting high goals?
Then the position at CUBE could be just right for you!
Your tasks:
1. Processing customer enquiries and orders
2. Customer advice regarding the products on offer
3. Coordination of production & delivery dates
4. Constant contact with the sales representative, service staff, accounting and other departments
5. Preparation of all export documents
6. Preparation and follow-up of trade fairs and training courses as well as participation if necessary
Your profile:
7. Professional experience in customer service, preferably in the bicycle or sports sector
8. Convincing communication skills / good interpersonal skills
9. Do you speak fluently either Danish, Swedish or Norwegian?
10. German language skills an advantage
11. Good written and spoken English
12. Organisational talent
13. Ability to work in a team
14. Ability to work under pressure and assertiveness
15. Ability to work independently
16. Basic technical understanding
17. Good interpersonal skills and positive demeanour
Your future:
18. A challenging and responsible job in a motivated friendly team
19. A wide range of tasks
20. A high degree of independence and flexibility
21. A friendly and professional working environment
22. A performance-related salary
If we have aroused your interest, we look forward to receiving your detailed application, stating your earliest possible starting date and salary expectations.
Please use our online form for your application or send your documents by e-mail to Theresa Kraupner (bewerbung@cube.eu).