GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 50 countries contribute significantly to GEAs success come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.brpThe bService Operations Transformation Director/b will report directly to the bSenior Director Customer Success and Services Excellence/b and work closely with senior leadership, including the bChief Operations Officer (COO)/b./p pThis position will be based in bEurope/b (exact location to be determined)./p pbKey Responsibilities:/b/p ul liDevelop and implement a bglobal strategy/b to transform service operations, optimizing bsupply chain performance/b and enhancing boperational efficiency/b./li liWork closely with bprocurement teams/b and key stakeholders to blocalize/b the supply of materials./li liDefine and implement bperformance metrics/b to track progress, measure success, and drive continuous improvement./li liBuild and maintain strong relationships with stakeholders across the organization to ensure balignment, communication, and engagement/b./li liLead bchange management efforts/b to successfully implement new processes, systems, and procedures./li liCollaborate with the bIT team/b to identify opportunities for bautomation and digital transformation/b in service operations./li liEnsure compliance with all brelevant regulations, legal requirements, and company policies/b./li liAdvocate for bservice operations/b, representing the bvoice of Services/b within the organization. Foster a bService and Spare Part conscious/b mindset across bproduct development, engineering, and supply chain/b.br /li /ul p/p p/pbrpbQualifications:/b/p ul liBachelors degree in bEngineering, Operations Management, or a related field/b; an bMBA or Masters degree/b in a related field is preferred./li liMinimum of b7 years of experience/b in bService Operations, Supply Chain Management, or Operations Management/b, preferably in a multinational company./li liProven experience in driving bcontinuous improvement projects/b w