Are you looking for a new job working from home (anywhere in Germany)? Then this is the perfect match!
What you get
100% Home Office in Germany
We provide you with the equipment you need
Certified product and communication training
Support network of Subject Matter Experts, Coaches and Team Leads to ensure smooth integration and development in the role
Specialized training programs to support your progression in the field of online advertising
Integration into an international team with a multicultural environment
Multiple employee events, competitions, prizes and engagement activities throughout the year
Good development opportunities within the company
An incentive scheme where good performance is rewarded financially
A basic salary of 2,283 € gross
Attractive discount cooperation partners for Teleperformance employees (like fitness, fashion etc.)
Your profile
Excellent Dutch language skills (spoken and written)
Very good English skills
Service oriented, patient and friendly manner
Professional communication skills and accordant soft skills
Experienced in using Internet search engines and Search Marketing platforms as an advantage
Good PC skills (usage of Internet browsers and Microsoft Office products)
Technical affinity
Your challenge
Handling telephone-, (Pre- & Post-Sales level, issues about campaign management or editorial guidelines, requests related to accounts / billing statements, etc.)
Performing pro-active customer call-backs
Acquisition of responsibility for a unique customer and intensification of customer loyalty
Management and Optimization of customer accounts / online search marketing campaigns on a pro-active level
Identify optimization leads and transposition of up-selling opportunities
About us
Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.
With nearly 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Teleperformance is home to a global family with people from various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.